OPERATION EXECUTIVE (SALES SUPPORT)

GALLANT INDUSTRIES (M) SDN. BHD.; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in manufacturing seeks an Operations Executive to liaise with international teams, ensure quality compliance, and facilitate production schedules. The ideal candidate will have a diploma or degree in a related field, at least 2 years of experience, and strong organizational and communication skills. This position offers a dynamic work environment with opportunities for process improvement and direct impact on operations.

Qualifications

• At least 2 years of experience in operations, logistics, or manufacturing support.
• Familiarity with ISO and lean practices preferred.
• Ability to read and understand Chinese documents is an advantage.

Responsibilities

• Liaise with Taiwan sales team on order confirmations and shipping arrangements.
• Support enforcement of ISO standards and assist in audits.
• Prepare and maintain operational reports, tracking goods status.

Skills

Organizational Skills

Attention to Detail

Effective Communication

Problem-Solving

Multilingual Proficiency

Education

Diploma or Degree in Business, Supply Chain, Industrial Engineering

Job description

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Liaise with the Taiwan sales team on order confirmations, production timelines, and shipping arrangements.

Monitor production schedules to ensure timely delivery and quality standards.

Track status of goods, update sales and management teams accordingly.

Quality and Compliance:

Support enforcement and documentation of ISO 9001, ISO 14001, SMETA, and lean manufacturing practices.

Assist in internal audits, corrective action tracking, and regulatory filings.

Reporting and Documentation:

Prepare and maintain operational reports, including production output, shipment records, and issue logs.

Translate and compile Chinese documents to English when required.

Administrative Support:

Schedule and document meetings involving production and sales teams.

Maintain document control and ensure version consistency across teams.

Process Improvement:

Identify gaps or inefficiencies in operations and recommend improvements.

Assist in standard operating procedure (SOP) development and training.

Qualifications:

Diploma or degree in Business, Supply Chain, Industrial Engineering or related field.

At least 2 years of experience in operations, logistics, or manufacturing support roles.

Familiarity with ISO, lean practices, and export documentation is preferred.

Ability to read and understand Chinese documents is an advantage.

Skills & Attributes:

Highly organized with strong attention to detail.

Effective communicator across cultures and departments.

Self-starter with problem-solving mindset.

Comfortable working in a fast-paced, multi-lingual environment.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Operations Executive?
• How many years' experience do you have as an ISO Staff?
• How would you rate your Mandarin language skills?

What can I earn as an Operations Executive?