Operation Executive – Customs Declaration

Zapin Holdings Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in logistics is looking for an Operations Executive specializing in Customs Declaration. You will manage the customs clearance process, ensuring compliance with local regulations. Ideal candidates should have a diploma in Logistics or related fields and possess 1-3 years of relevant experience.

Qualifications

• 1–3 years of relevant experience in customs declaration or freight forwarding.
• Familiar with Malaysia customs systems (SMK, uCustoms).
• Good understanding of Incoterms and HS Code classification.

Responsibilities

• Prepare and submit customs declarations for import and export shipments.
• Ensure documentation complies with customs regulations.
• Liaise with freight forwarders and customs officers.

Skills

Attention to detail

Communication in English

Communication in Bahasa Malaysia

Microsoft Office proficiency

Education

Diploma or above in Logistics, Supply Chain, Business Administration

Tools

Customs submission platforms

Job description

As an Operation Executive specializing in Customs Declaration, you will be responsible for coordinating the full customs clearance process for both import and export shipments. You will work closely with forwarding agents, customs officers, and internal teams to ensure smooth operations and compliance with Malaysia customs regulations.

Key Responsibilities:

Prepare, submit, and follow up on customs declarations for all shipments.

Ensure all documentation complies with local customs laws and regulations.

Liaise with freight forwarders, customs officers, and other relevant authorities.

Monitor shipment status and ensure timely clearance and delivery.

Maintain accurate and up-to-date records of all declarations and related files.

Stay informed of changes in customs rules, tariffs, and HS codes.

Assist in logistics coordination and day-to-day warehouse operations, if necessary.

Report to the Operations Manager and support any ad hoc tasks assigned.

Requirements

Diploma or above in Logistics, Supply Chain, Business Administration, or related field.

1–3 years of relevant experience in customs declaration or freight forwarding.

Familiar with Malaysia customs systems (SMK, uCustoms).

Good understanding of Incoterms and HS Code classification.

Proficient in Microsoft Office & customs submission platforms.

Able to communicate in English and Bahasa Malaysia; Mandarin is an added advantage.

Strong attention to detail and able to work under pressure.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Operations Executive? Which of the following Microsoft Office products are you experienced with? Do you have previous invoicing experience? How many years' experience do you have in supply chain management (SCM)? Which of the following languages are you fluent in?

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