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A facilities management company in Negeri Sembilan is seeking an experienced Operations Executive to oversee daily cleaning operations and manage the cleaning team. The ideal candidate will have 3-5 years of experience in the cleaning industry, excellent communication skills, and a mature demeanor. Responsibilities include client liaison, team motivation, and performance management, aiming for service excellence.
Job Description and Responsibilities:
* Overseeing daily cleaning operations
* Managing and deploying manpower efficiently to meet service standards
* Conducting site inspections and ensuring compliance with safety and hygiene protocols
* Liaising with clients to understand needs and resolve issues promptly
* Supporting recruitment, training, and performance management of frontline staff
* Preparing operational reports and assisting in contract fulfillment
* Oversee all cleaning related matter which have been escalated to management
* Convene and conduct safety and toolbox meetings
* Motivate onsite team
* Attend periodic meetings with clients to follow up service rendered and areas for improvement as well as performance reviews
* Planning of daily scheduled for stationed cleaners
* Overall management of cleaning team
* Submit all cleaning reports, org charts, and other required documents
* Any other administration / operational duties
Location: Near Bukit Timah Rd
Employment Type: Full-time
Industry: Facilities Management / Cleaning Services
Requirements:
* Proficient in Microsoft / Computing skills and email
* Strong communication skills
* Candidate who can start immediately or on short notice would be preferred
* Min. 3 - 5 Years as Operations in Cleaning Industry
* Experience in leading a team or people management skill
* Mature and responsible
Ready to lead with purpose?
Send your CV to wa.me/6588634311 with the subject line “Application – Operation Executive”.