Operation Executive

IMM Management Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing company in Malaysia seeks an Operations Executive to join their team. The role involves supporting ticketing, data management, order fulfillment, and vendor liaison. Applicants should have a relevant degree and experience in operations, demonstrating strong communication skills, especially in Mandarin. The company offers a collaborative environment with clear career pathways and various staff perks.

Benefits

Collaborative team culture

Hands-on experience across operations and events

Clear career development pathways

Growth-driven environment

Staff perks and company events

Qualifications

• 2–3 years of experience in administrative support, operations, logistics, or customer service.
• Proficient in Microsoft Excel and managing structured data.
• Strong communication skills in Mandarin and English.

Responsibilities

• Handle attendee lists, ticket transfers, and event support.
• Respond to calls/messages and provide admin support across departments.
• Maintain customer databases, sales records, and assist with reports.
• Process customer orders and coordinate logistics for deliveries.
• Work with suppliers on printing materials and inventory coordination.

Skills

Communication

Data Management

Detail-oriented

Organizational Skills

Education

Diploma or degree in Business Admin, Operations, Communications, or related field

Tools

Microsoft Excel

Auto Count CRM systems

Job description

Operation Executive- Mandarin speaker only

At IMM Management, we believe operational excellence is the engine behind every successful organization. As we continue to grow across Southeast Asia, we’re looking for an agile and resourceful Operations Executive who thrives in a fast-paced, detail-oriented environment. You’ll be the glue connecting sales, logistics, customer service, and internal teams — ensuring everything runs like clockwork.

If you're someone who enjoys variety in your role, loves solving problems, and takes pride in being the quiet force that powers great results — this role is for you.

️ Ticketing & Event Support: Handle attendee lists, ticket transfers, and administrative coordination for internal events.

Admin & Customer Support: Respond to calls/messages and provide admin support across departments.

Data Management & Reporting: Maintain customer databases, sales records, and assist in compiling performance reports.

Order & Fulfillment Coordination: Process customer orders, issue receipts, and coordinate with logistics to ensure timely delivery.

Vendor Liaison: Work with suppliers on printing materials, packaging, and inventory coordination.

What We’re Looking For (Requirements)

Diploma or degree in Business Admin, Operations, Communications, or related field

2–3 years of experience in administrative support, operations, logistics, or customer service

Proficient in Microsoft Excel and comfortable managing structured data, Auto Count CRM systems

Strong communication skills (Mandarin & English preferred). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Detail-oriented, organized, and able to handle multiple tasks under pressure

What You’ll Gain

Be part of a growing regional company in publishing, events, and consulting

Collaborative, supportive, and inclusive team culture

Hands-on experience across operations, events, and customer experience

Clear career development pathways and cross-functional learning

Staff perks, company events, and growth-driven environment

Ready to Make an Impact?

Apply now and be part of a company where your attention to detail, multitasking skills, and positive energy will truly shine.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? Which of the following types of qualifications do you have? How many years' experience do you have as an Operations Executive? Which of the following Microsoft Office products are you experienced with?

What can I earn as an Operations Executive