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Operation Executive

LBS Bina Group Berhad

Petaling Jaya

On-site

MYR 36,000 - 60,000

Full time

13 days ago

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Job summary

A leading company in the property sector is seeking a dedicated Operations Executive to oversee retail outlets in a shopping mall. The role involves inspecting tenants' operations, ensuring compliance with agreements, and managing relationships. Candidates should have a postgraduate diploma in Engineering and at least 2 years of relevant experience, alongside strong communication skills.

Qualifications

  • Minimum 2 years of relevant work experience.
  • Excellent interpersonal and communication skills.

Responsibilities

  • Inspects retail outlets and maintains good relationships with tenants.
  • Handles complaints and addresses tenant dissatisfaction.
  • Prepares operation reports as required by management.

Skills

Interpersonal skills
Communication skills

Education

Postgraduate Diploma in any Engineering field

Job description

Job Description

  • Inspects retail outlets in the Shopping Mall and maintains good professional relationships with tenants.
  • Escalates issues and problems to the Assistant Manager/Manager of Operations.
  • To work closely with the Security, Cleaner and maintenance department in ensuring the Shopping Mall is kept at tip top condition.
  • Inspects the setup and operations of retail outlets to ensure compliance with Tenancy Agreements and statutory requirements.
  • Establishes and maintains good working relationships with Tenants.
  • Effectively presents information and responds to Tenants' enquiries in detail.
  • Handles complaints and addresses any dissatisfaction expressed by tenants or customers.
  • Controls the use of corridors in front of shops by tenants.
  • Manages tenants’ delivery schedules from the loading bay to their respective outlets.
  • Prepare relevant correspondence, including letters, emails and reports to tenants.
  • Prepares Operation Reports as required by management.
  • Liaises with relevant authorities when required.
  • Supports other departments within mall operations.
  • Carries out any ad-hoc activities as instructed by the superior.

Required Knowledge, Skills, And Abilities

  • Minimum Postgraduate Diploma in any Engineering field can be considered.
  • Minimum 2 year of relevant work experience.
  • Excellent interpersonal and communication skills.
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