Operation Assistant

MGS Group of Companies; Pasir Gudang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics company in Johor, Malaysia, seeks an Operations Assistant to manage container truck operations, schedule trips, and ensure timely deliveries. Ideal candidates should have excellent organizational skills and effective communication abilities. Experience in logistics is a plus, but not essential. You will work in a dynamic environment where flexibility is key.

Qualifications

• Communication skills to coordinate with drivers and clients.
• Organizational capability to manage schedules and reports.
• Problem-solving skills for handling operational issues.

Responsibilities

• Manage the daily operations of container trucks/haulage.
• Plan and schedule drivers’ trips according to requirements.
• Monitor truck movements through the GPS system.

Skills

Responsible and Reliable

Excellent organizational and time-management skills

Strong communication and problem-solving abilities

Ability to work independently and as part of a team

Willingness to learn and take on new challenges

Flexibility to work varied hours

Job description

Responsibilities

• Manage the daily operations of container trucks/haulage.
• Plan and schedule drivers’ trips according to company and customer requirements.
• Monitor truck movements through the GPS system and ensure timely deliveries.
• Liaise with depots, ports (Johor Port, PTP, West Port, North Port), and customers.
• Prepare daily and weekly operational reports.
• Ensure compliance with SOPs, road safety regulations, and transportation laws.
• Handle operational issues including breakdowns, delays, or other technical matters.
• Operate forklift when required.
• Assist with other operational tasks when necessary.
• Answer phone calls and messages related to container delivery and collection.
• Report any issues related to drivers, containers, or vehicles to the Supervisor or Head of Department for necessary action.
• Record container collection and delivery transactions in the haulage system and relevant port systems.

Requirements

• Responsible and Reliable
• Willingness to learn and take on new challenges
• Excellent organizational and time-management skills
• Strong communication and problem-solving abilities
• Ability to work independently and as part of a team
• Flexibility to work varied hours as needed
• Previous experience in logistics or operations is a plus, but not required

Salary and insights

What can I earn as an Operations Assistant