Operation Assistant

WAHDAH; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology company based in Penang is seeking an Operation Assistant to manage vehicle availability and ensure service quality. The role involves overseeing vehicle condition, providing customer service, and maintaining office order. Candidates with SPM and strong organizational skills are encouraged to apply.

Qualifications

• Candidate must possess at least Sijil Pelajaran Malaysia (SPM).
• Fresh graduates or candidates with 1-2 years of relevant experience are encouraged to apply.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Excel, Word, Powerpoint) and operational software.
• Excellent communication skills in English and Bahasa Malaysia.
• Detail-oriented with a problem-solving mindset.
• Ability to work under pressure and meet deadlines.
• Flexibility to work shifts, weekends, and public holidays.
• Possess a valid full Class D driving license.

Responsibilities

• Plan and manage vehicle availability in close supervision of supervisor.
• Ensure cleanliness and readiness of booked vehicle for each assignment.
• Handle vehicle movement including inspection upon delivery or return.
• Maintain daily listing of vehicle movement for tracking.
• Ensure vehicles are in good condition with scheduled maintenance.
• Provide excellent customer service to walk-in customers.
• Maintain cleanliness of office premises and surroundings.
• Manage lighting system for efficiency and safety.
• Complete assigned tasks with proper documentation.
• Perform other duties as assigned by supervisor.

Skills

Organizational skills

Multitasking

Microsoft Office proficiency

Communication skills in English

Communication skills in Bahasa Malaysia

Problem-solving mindset

Education

Sijil Pelajaran Malaysia (SPM)

Job description

Overview

Job Title: Operation Assistant

Employment Type: Full Time

Job Experience: Less than 2 years

Salary (MYR): 1,700.00 - 2,200.00

Office: WAHDAH TECHNOLOGIES SDN BHD (PENANG)

Address: Penang International Airport, Jalan Lapangan Terbang, Bayan Lepas, Penang 11900, Malaysia

Postal Code / State / Country: 11900, Pulau Pinang, Malaysia

Responsibilities

• Plan and manage vehicle availability in close supervision of immediate Supervisor to ensure all booking requests are fully met and on time.
• Ensure the cleanliness and readiness of booked vehicle for each assignment, maintaining a high standard of vehicle preparation for customers.
• Responsible for handling vehicle movement including thorough vehicle inspection upon delivery or return, both for each booked vehicle or its replacement. Any issues found should be promptly reported to HQ.
• Maintain daily listing of vehicle movement, checking in and out of vehicles, to facilitate easy monitoring and tracking purposes.
• Ensure vehicles are in good condition. Ensure all vehicles are well prepared and washed 1 day in advance before check-out, fuel is fully filled before and after the rental, maintenance is scheduled accordingly, and road tax is valid.
• Provide excellent customer service by handling and entertaining walk-in customers and partners professionally, addressing their inquiries and needs efficiently.
• Ensure the cleanliness and upkeep of the office premises and its surrounding at all times, contributing to a pleasant and inviting environment for both customers and employees.
• Responsible for managing the lighting system, switching off/on lights as required to maintain efficiency and safety.
• Complete all assigned tasks with proper documentation, using job tickets, DRIVE apps, and supporting documents when necessary to ensure accurate record-keeping.
• Any other duties assigned by immediate Supervisor or Management from time to time.

Requirements

• Candidate must possess at least Sijil Pelajaran Malaysia (SPM).
• Fresh graduates or candidates with 1-2 years of relevant experience are encouraged to apply.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Excel, Word, Powerpoint) and operational software.
• Excellent communication skills in English and Bahasa Malaysia (additional languages are a plus).
• Detail-oriented with a problem-solving mindset.
• Ability to work under pressure and meet deadlines.
• Flexibility to work shifts, weekends, and public holidays if necessary.
• Possess a valid full Class D driving license.