Operation & Admin Supervisor

1. Supervise daily operations of the facility ensure all operational objectives and tasks are completed on time, every time.

2. Ensure all incoming products are checked correctly and sign off with transporter / forwarder DO, update daily inbound report, truck & container details key in the share folder.

3. Arrange staff to segregate, checking and put away stocks. Stocks to be put away following the dedicated timeline following KPIs and process.

4. Check on any damages and communicate with Admin to raise Discrepancy report and email to customer.

5. Arrange for replenishment daily and follow up with operations.

6. Supervise picking, checking, and packing activity by Operations to ensure accuracy, perform random outbound picking and checking daily to ensure correct number of cartons and Delivery Order is being loaded to each truck.

7. Communicate with transport team regarding transport arrangements for daily operation and follow up on pallet return status.

8. Propose improvements in Admin / Operations to increase efficiency in daily tasks.

9. Ensure all information is written in count sheet before handover to admin or Inventory team.

10. Ensure all complaints received from customers are investigated and replied to within 24 hours, and come up with the best solution or corrective action.

11. Prepare checklist to update regular daily inspections of equipment and communicate with MHE supplier for any breakdown issues.

12. Assist in all warehouse audits relevant to Operations, ensure all documentation is filed properly, attend trainings where necessary, and perform any other tasks assigned to Supervisor by the Company.