Onsite IT & End-User Services Lead

Bridge Data Centres; Kulai; On-site; MYR 45,000 - 60,000; Full time

Job summary

A leading IT infrastructure provider based in Kulai, Malaysia, is seeking an experienced IT Executive to support end-user computing and onsite IT operations. This role requires a minimum of 3 years in IT support with a strong capability in systems like Microsoft 365 and Active Directory. The ideal candidate will demonstrate hands-on expertise in IT asset management, compliance, and security principles while providing exceptional service in a dynamic workplace. Opportunities for personal development and certifications are available.

Qualifications

• Minimum 3 years of relevant experience in IT support or end-user computing roles.
• Hands-on experience supporting Microsoft 365 and Active Directory.
• Practical experience in IT Asset Management and audits.

Responsibilities

• Provide onsite and remote technical support for end users.
• Administer user accounts and access rights across Active Directory.
• Maintain accurate IT asset records including laptops and peripherals.

Skills

IT support

Microsoft 365

Active Directory

endpoint management

network fundamentals

problem-solving

AD management

service excellence

Education

Microsoft Certified: Modern Desktop Administrator Associate

VMware Certified Professional (VCP)

Tools

CrowdStrike

ticketing systems

remote support tools

knowledge management systems

Job description

A leading IT infrastructure provider based in Kulai, Malaysia, is seeking an experienced IT Executive to support end-user computing and onsite IT operations. This role requires a minimum of 3 years in IT support with a strong capability in systems like Microsoft 365 and Active Directory. The ideal candidate will demonstrate hands-on expertise in IT asset management, compliance, and security principles while providing exceptional service in a dynamic workplace. Opportunities for personal development and certifications are available.