Online Sales Admin

iToLi; Gombak; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in e-commerce seeks an entry-level candidate in Gombak to manage product listings, implement marketing strategies, and ensure customer satisfaction. The role requires strong communication skills, familiarity with e-commerce platforms, and digital marketing techniques. This is an on-site position that promises a dynamic work environment with various employee benefits.

Benefits

Annual Leave

EPF

EIS

Medical Leave

SOCSO

Casual Wear

Company Activities

Qualifications

• Fresh graduates are encouraged to apply.
• Proficiency in online marketing is required.
• Familiarity with digital marketing concepts is necessary.
• Fluency in English and Bahasa Malaysia is required.

Responsibilities

• Manage and update product listings on e-commerce platforms.
• Implement marketing strategies to drive sales.
• Respond to customer inquiries promptly.

Skills

Online marketing strategies

Customer service

Communication

Education

Secondary School/SPM/'O' Level

Tools

WordPress

CRM systems

Job description

Job Responsibility

• Manage and update product listings on e-commerce platforms, ensuring accuracy in descriptions, pricing, and availability.
• Monitor online sales performance, analyze sales data, and generate reports to identify trends and areas for improvement.
• Implement online marketing strategies, including social media campaigns (Instagram), to increase brand awareness and drive sales.
• Respond to customer inquiries and provide excellent customer service through online communication channels, addressing concerns and resolving issues promptly.
• Maintain and update the company's WordPress website, including content updates, product uploads, and basic troubleshooting.
• Coordinate with the sales team to process online orders, track shipments, and ensure timely delivery to customers.
• Utilize CRM systems to manage customer data, track interactions, and personalize online marketing efforts.
  
  

Job Requirements

• Candidate must possess at least a Secondary School/SPM/'O' Level qualification.
• Fresh graduates are encouraged to apply for this entry-level position.
• Proficiency in online marketing strategies and techniques is required.
• Experience with WordPress and Instagram for business purposes is essential.
• Familiarity with digital marketing concepts and sales analysis is necessary.
• Must be comfortable working with various e-commerce platforms.
• Excellent online communication skills are a must to effectively interact with customers.
• Experience or knowledge of Customer Relationship Management (CRM) systems is preferred.
• Fluency in both English and Bahasa Malaysia is required to cater to a diverse customer base.
• Ability to work full-time and commute to the onsite location in Sungai Buloh is mandatory.
  
  

Job Benefits

• Annual Leave
• EPF
• EIS
• Medical Leave
• SOCSO
• Casual Wear
• Company Activities