Officer - Transaction Services Intermediate Analyst - C11 (Hybrid )

Citigroup Inc.; Kuala Lumpur; Hybrid; MYR 72,000 - 120,000; Full time

Job summary

A leading global bank is seeking a skilled Officer - Transaction Services Intermediate Analyst to join its Kuala Lumpur team. The role includes managing operations, ensuring compliance, and leading process improvements within Transaction Services. Ideal candidates will have a background in Transfer Agency operations and strong communication skills to work effectively in a diverse team environment.

Qualifications

• 5-8 years of experience in Transfer Agency (TA) business.
• Strong knowledge of TA products and workflow required.
• Ability to work flexible hours and in a team-oriented environment.

Responsibilities

• Manage and motivate a diverse team, especially during peak periods.
• Oversee day-to-day operations including new account creation and AML/KYC.
• Lead process improvement initiatives to enhance workflow efficiency.

Skills

Team Management

Communication

Process Improvement

Technical Skills

Education

Bachelor’s degree/University degree

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer - Transaction Services Intermediate Analyst - C11 (Hybrid ) ,Internal Job Title: Transaction Capture Intermediate Analyst - C11 based in Kuala Lumpur. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

Key Responsibilities:

• Responsibilities in this position cover all functions associated with the provision of a Transfer Agency (TA) service.
• Able to manage and motivate a team of diverse individuals and cope with peak periods of high volumes
• Oversee daily operations include new account creation and onboarding, static data maintenance, AML/KYC
• Ensure periodic tasks include distribution processing, management fee rebate calculations, monthly / quarterly investor reporting and annual tax statement production and distribution are completed in an accurate and timely manner.
• Lead process improvement and re-engineering projects to ensure that the current workflow is efficient and effective
• Supervise implementation of new funds and system functionality (including system UAT).
• Participate in the set up of new functions and procedures including those relating to the roll out of web access and the handling of investor and advisor queries.
• Administer strong and timely internal controls to mitigate potentials risks in operations
• Respond Lead for queries raised by Internal/External Auditors
• Implement applicable Group Compliance policies for the TA role
• Ensure 100% effective MCA results.
• Ensure timely escalation and resolution management.

Qualifications

• Strong knowledge in TA business, products and workflow.
• At least 5-8 years TA experience.
• Familiarity with global markets – Practices, regulations, industry trends and key industry segments
• Strong technical skills including accounting principles and theories.
• Knowledge of operations for various kinds of funds including but not limited to Hedge funds, Mutual funds, Unit Trust funds, Superannuation funds etc.
• Detailed knowledge of business processes and procedures as well as service and systems (including downstream impacts)
• Candidate should be flexible ready to work in in different shifts.
• Ability to work in a team-oriented environment.
• Consistently demonstrates clear and concise written and verbal communication.
• Bachelor’s degree/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required..

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career,apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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