Officer, AML/KYC Due Diligence Senior Analyst (Mandarin Competency) – C11, Hybrid, Malaysia

Citigroup Inc.; Kuala Lumpur; Hybrid; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented GEDD Analyst to join their dynamic team in Kuala Lumpur. This role offers the opportunity to leverage your AML knowledge while conducting thorough KYC reviews on high-risk clients. You will engage with stakeholders, ensure compliance with regulations, and contribute to a culture of excellence. The firm is committed to your professional development, offering extensive training and resources to help you thrive. If you're looking to make a significant impact in the financial sector while growing your career, this position is an excellent fit for you.

Benefits

Telehealth options

Health advocates

Confidential counseling

Learning and development resources

Work-life balance programs

Qualifications

• Bachelor's degree or equivalent experience in banking or KYC.
• Solid years of experience in KYC and AML compliance.
• Excellent communication skills in English and Mandarin.

Responsibilities

• Create and validate KYC records from various sources.
• Conduct enhanced due diligence on high-risk clients.
• Mentor new team members and manage escalations.

Skills

KYC

AML

Research Skills

Attention to Detail

Communication Skills

Multitasking

Organizational Skills

Education

Bachelor’s/University degree

Tools

KYC System

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi’s Independent Compliance Risk Management (ICRM) is an independent control function that provides guidance and challenge to the firm, managing compliance risk and promoting behavior that is consistent with Citi’s mission.

The Global Enhanced Due Diligence (GEDD) Analyst is responsible for performing KYC and risk reviews in coordination with the broader GEDD unit. The overall objective is to utilize in-depth AML knowledge to review, analyze and conduct effective due diligence and investigations on high risk clients that may be a potential risk to Citi such as:

Foreign Correspondent Banking (FCB) relationships
Payment Intermediary (PI) clients such as:

• Money Services Businesses (“MSBs”)
• Mobile Network Operators (“MNOs”), when they are involved in mobile money schemes
• eMoney and eWallet providers
• Prepaid sellers and providers
• Payment Service Providers (“PSPs”)
• Third Party Payment Processors (“TPPPs”) including FX Providers/Brokers

We’re currently looking for a high caliber professional to join our team as Officer, AML/KYC Due Diligence Senior Analyst (Mandarin Competency) – Hybrid - Malaysia (Internal Job Title: CRIU Intermediate Analyst - C11) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Create the KYC Records in the KYC system sourcing information from internal and external sources by the agreed deadline.
• Proactively interact with stakeholders to update system with information until final approval of KYC Record.
• Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.).
• Validate the information within the record and CIP document to ensure complete and accurate (Company/Entity Formation, Ownership, Management, Market Reputation etc.).
• Complete record incorporating local regulatory requirements / Global AML KYC FCB End-to-End Process Procedures.
• Identify, review, and perform enhanced due diligence on Senior Public Figures and associated individuals related to Foreign Corresponding Banks.
• Take responsibility for record and associated documentation completion from initiation to approval.
• Maintain status tracking tool current and be able to demonstrate work carried out.
• Report workflow progress or potential escalations to supervisor.
• Meet agreed daily targets for review and completion within agreed Service Level Agreement timeframes.
• Update & Monitor workflow database regularly throughout the day and ensure it is up to date.
• Highlight any discrepancies to Team Lead.
• Escalate any negative news and high risk cases to RM/Senior AML Compliance Team.
• Ensure that Stakeholders get the expected service within the agreed timelines and participate in calls where deemed necessary.
• Assist with the preparation for audits– both internal and external regulatory reviews.
• Mentor and coach New Case Managers or Hires on an ongoing basis.
• Act as expediter for chasing up 1st level escalations.
• Act as the country coordinator
  • coordinate periodic country calls;
  • Liaise with Stakeholders;
  • be the primary contact for country management for KYC related matters.
• Proactively identify and resolve any other execution risks and issues, escalating Issues to team Lead or other Stakeholders as appropriate.
• Conduct calibration sessions to standardize knowledge across Team.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s/University degree or equivalent experience.
• Solid years’ experience in banking, KYC.
• Experience in control/risk or Compliance (AML/KYC) function (an advantage).
• Knowledge of local regulatory KYC/AML requirements.
• ACAMS Certification (an Advantage).
• Excellent oral and written communication skills in English and Mandarin. Proficiency in additional language a plus.
• Ability to develop strong professional relationships.
• Strong research skills.
• Accuracy and strong attention to detail.
• Ability to multitask and prioritize.
• Ability to work well under pressure and tight time frames.
• Strong computer skills.
• MIS and metrics and efficiency analysis skills.
• Pro-active, flexible, have good organizational skills and must be a team player.
• Ability to work in a dynamic environment.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today.

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Job Family Group: Compliance

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Job Family: AML Execution

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Time Type: Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.