Officer, Accounts Management

Frencken Mechatronics (M) Sdn Bhd; Bandar Baru Bangi; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing company in Malaysia is seeking a Customer Service/Sales Administration professional. The role involves monitoring customer orders, ensuring timely delivery, and supporting the Account Manager with order requirements. Candidates should possess an SPM or Diploma, ideally with experience in customer service and knowledge of SAP systems. This is a contract position located in Bangi.

Qualifications

• Minimum 1 year of customer service or sales administration support experience.
• Computer literate with proficiency in Microsoft Office applications.
• Experience with SAP and basic ERP knowledge is advantageous.

Responsibilities

• Monitor the progress of customer orders to ensure timely delivery.
• Follow up closely on order fulfillment and update the Account Manager.
• Prepare, review, and administer the status of order deliveries.

Skills

Communication

Interpersonal Skills

Planning

Proactive Attitude

Education

SPM or Diploma

Tools

Microsoft Office

SAP

Job description

Role and Responsibilities

• Monitor the progress of customer orders with internal departments to ensure timely order delivery.
• Follow up closely on order fulfillment and update the Account Manager on order requirements and progress.
• Prepare, review, and administer the status of order deliveries.

Qualifications

• SPM, Diploma holder, or equivalent qualification in any discipline.
• Minimum 1 year of customer service or sales administration support experience, preferably in a manufacturing environment.
• Computer literate, with proficiency in Microsoft Office applications.
• Experience with SAP system & basic knowledge of ERP systems (added advantage)
• Excellent communication and interpersonal skills, with the ability to build good relationships across all levels.
• Strong planning and follow-up abilities.
• Proactive, committed, and possesses a pleasant and professional attitude.

Note: Contract Basis and willing to work in Bangi