Office Manager/ Receptionist

Randstad Malaysia; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

A leading healthcare provider in Kuala Lumpur is seeking an Office Manager & Customer Support lead. The successful candidate will manage office operations, support HR functions, and ensure exceptional customer service. Ideal candidates will have a Bachelor's degree, extensive experience in office management, and strong communication skills. This opportunity offers a chance to be part of a dynamic team in a fast-paced environment.

Qualifications

• Five years of experience in office administration.
• Excellent computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.
• Proactive and detail-oriented.

Responsibilities

• Overseeing general office operations and customer service.
• Coordinating appointments and supervising administrative staff.
• Assisting with HR functions and managing office budgets.

Skills

Communication

Customer Service

Proficiency in Microsoft Office

Education

Bachelor's degree or equivalent

College/Pre-University

Job description

Office Manager & Customer support lead, my client is a healthcare provider based in Kuala Lumpur, looking for an office manager/customer support candidate.

Key Responsibilities include:

• Overseeing general office operations and delivering exceptional customer service (greeting visitors, answering calls/emails, handling client correspondence and complaints).
• Coordinating appointments, managing staff calendars, and supervising/mentoring administrative staff to maximize productivity.
• Assisting with HR functions like maintaining personnel records, managing leave applications, arranging interviews, and organizing new employee inductions.
• Attending meetings with senior management, coordinating travel, producing management reports, drafting contracts, and managing office budgets.
• Purchasing and maintaining office supplies and equipment.

Required Qualifications:

• A Bachelor's degree or equivalent.
• Five years of experience in office administration and office management experience.
• Excellent computer skills, including proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  
  
• Strong communication skills, able to work a customer facing role.
  
  
• Must be willing to work Tuesday to Saturday, as these are client's operating hours.
  
  

The ideal candidate is proactive, detail-oriented, and passionate about customer service and operational support.

Due to overwhelming response, we regret to inform that only shortlisted candidates will be notified.

skills

no additional skills required

qualifications

no additional qualifications required

education

College/Pre-University