Office Manager

Private Advertiser; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A non-profit organization based in Kuala Lumpur is seeking an Operations Manager to oversee a range of operational functions. Responsibilities include managing community-based programmes, office operations, and government relations. Candidates should have a Bachelor’s degree and at least 5 years of relevant experience. The role offers a starting salary of RM5,500 to RM5,800 and opportunities for professional development.

Benefits

Dynamic and purposeful work environment

Opportunities for professional development

Chance to make a real difference

Qualifications

• Minimum of 5 years' experience in operations or project management, preferably in the NGO or non-profit sector.
• Strong leadership, organisational, and multitasking skills.

Responsibilities

• Oversee planning, implementation, and monitoring of community-based programmes and projects.
• Manage overall office operations, including procurement, logistics, and administrative processes.
• Supervise the IT infrastructure, systems, and data management processes.
• Handle liaison with government agencies and departments.
• Plan and manage logistics for the Annual Delegates Conference.
• Support fundraising campaigns and events.

Skills

Leadership

Organisational skills

Communication

Stakeholder management

Education

Bachelor’s degree in business administration, management, social sciences, or a related field

Tools

Microsoft Office

IT systems

Job description

As the Operations Manager, you will play a pivotal role in the success of our organisation by overseeing a broad range of operational functions. Your core responsibilities will include:

Programme & Project Management
Lead the planning, implementation, and monitoring of EWRF’s community-based programmes and projects.
Ensure timely delivery and alignment of projects with organisational goals.
Liaise with project teams, stakeholders, and partners to maximise impact.

Office Administration & Infrastructure
Manage overall office operations, including procurement, logistics, and administrative processes. Oversee maintenance and development of office infrastructure and physical assets.

IT & Special Packages
Supervise the IT infrastructure, systems, and data management processes.
Manage implementation of special technology-related initiatives or packages supporting EWRF’s mission.

Government Relation
Handle liaison with government agencies and departments.
Ensure compliance with statutory requirements, reporting obligations, and represent the NGO in government forums when needed.

Annual Delegates Conference (ADC)
Plan and manage logistics for the Annual Delegates Conference, ensuring a smooth and professional execution.
Coordinate with delegates, speakers, and vendors.

Fundraising Support
Work with the leadership team to support fundraising campaigns and events.
Coordinate grant applications, donor reporting, and stakeholder engagement.

Qualifications & Requirements

Bachelor’s degree in business administration, management, social sciences, or a related field.

Minimum of 5 years' experience in operations or project management, preferably in the NGO or non-profit sector.

Strong leadership, organisational, and multitasking skills.

Excellent communication and stakeholder management abilities.

Proficient in Microsoft Office and IT systems.

Ability to work independently and as part of a diverse team.

What We Offer

A dynamic and purposeful work environment.

Opportunities for professional development.

The chance to make a real difference in the lives of marginalised communities.

A starting salary from RM5,500.00 to RM5,800.00

We are an equal opportunities employer and welcome applications from all qualified candidates.