Office Administrator

Mattel Asia Pacific; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Mattel Asia Pacific seeks an administrative support role within their Supply Chain team in Kuala Lumpur. The selected candidate will manage office operations, coordinate meetings, and assist with vendor management, ensuring smooth functions of the Global Supply Chain Hub. A degree in Business Administration and strong interpersonal skills are preferred for this position.

Qualifications

• Minimum of 2 years’ experience in administrative roles.
• Strong problem-solving and organizational skills.
• Proficient in spoken and written English.

Responsibilities

• Provide administrative assistance to the APAC Replenishment Lead.
• Coordinate business meetings and manage travel arrangements.
• Liaise with service providers for vendor management.

Skills

Interpersonal skills

Communication

Problem-solving

Organizational skills

Negotiation

Education

Diploma or Degree in Business Administration

Job description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:
To provide comprehensive administrative and coordination support to the Supply Chain Planning Manager & Order Management Manager.

The role ensures the smooth functioning of the Global Supply Chain Hub by managing office operations, supporting internal teams, and liaising with external service providers in compliance with company policies and regulations.

What Your Impact Will Be

Administrative Support

• Provide administrative assistance to the APAC Replenishment Lead and SEA Demand Planning & Order Management Manager.
• Manage travel arrangements, accommodation, visa applications, and catering needs.
• Coordinate business meetings for global and regional visitors; manage agendas and send timely reminders.
• Greet and assist external visitors and customers.
• Handle all incoming and outgoing mail and courier deliveries.
  
  

Office & Facilities Management

• Oversee office equipment and supply maintenance (e.g., photocopiers, printers, telephone systems).
• Order office stationery, pantry supplies, and printing materials as required.
• Perform occasional out-of-office tasks such as visits to banks, visa centers, government agencies (e.g., for business license renewal), and suppliers.
• Support new hire onboarding, including seasonal parking, access cards, name cards, and printed materials.
• Coordinate post-renovation facilities setup and follow up on monthly maintenance of office utilities.
• Manage office rental agreement renewals, insurance coverage, and related documentation.
  
  

Vendor & Procurement Management

• Liaise with service providers including travel agencies, couriers, cleaning services, and contractors.
• Manage purchase order creation in the P2P system and follow up on vendor billing and payments related to administrative services.
  
  

Employee Engagement & CSR

• Coordinate and support company CSR initiatives and global philanthropy programs.
• Participate in employee engagement activities, including office decoration and event planning.
• Assist with training arrangements and coordination as needed.
  
  

What We’re Looking For

• Diploma or Degree in Business Administration or a related field
• Minimum of 2 years’ experience in administrative or office management roles
• Strong interpersonal and communication skills
• Excellent multitasking and time management abilities
• High level of integrity and discretion in handling confidential information
• Strong problem-solving and organizational skills
• Sound negotiation and vendor management capabilities
• Proficient in spoken and written English
• Detail-oriented, dependable, and self-motivated
  
  

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors

• We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
  
  

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https //jobs.mattel.com/ and www.instagram.com/MattelCareers .

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch

The Culture at Mattel

Corporate Philanthropy