Ocean Freight Analyst

United Parcel Service Of America; Shah Alam; On-site; MYR 40,000 - 60,000; Full time

Job summary

Join a Fortune Global 500 organization as part of their Ocean freight operations team. This role involves assisting in the management of inbound and outbound shipments, ensuring operational efficiency, and providing leadership within the team. Ideal candidates will have a diploma in logistics and several years of relevant experience, along with strong customer service and problem-solving skills.

Qualifications

• 3-5 years of experience in Ocean freight operations.
• Excellent command of written and spoken English & local language.

Responsibilities

• Assist Supervisor to ensure smooth operations for shipments.
• Plan, coordinate, and control Ocean team activities.
• Liaise with other departments and report irregularities.

Skills

Customer Service

Problem Solving

Interpersonal Skills

Education

Diploma in Logistics/Transportation

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Responsibilities:

• To assist the Supervisor on ensuring smooth operations for Inbound and outbound shipments
• Shipping document preparation for NVOCC and shipping requirements to US and other part of the world.
• To provide leadership, coaching and across the functional area.
• Plan, Co-ordinate and control the activities of the Ocean team and enhance customer relationships and meet organizational goals.
• Map and understand department process flow. Constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• To plan, organize, lead, communicate and control operations team in order to carry out daily tasks.
• Responsibility to the daily administrative work and liaise with others department
• To report any irregularities to superior from time to time.
• To perform any other duties as directed by superior from time to time.

Requirements:

• Minimum Diploma, Advanced/Higher/Graduate Logistic/Transportation or equivalent.
• At least 3 - 5 years of experience in Ocean freight operations
• Excellent customer service experience and interpersonal skill care required
• Good command of written and spoken in English & local language and possesses a pleasant and courteous personality.
• Computer literacy in Microsoft Excel, Word, Power Point.
• Good problem-solving skills and ability to multi-tasks
• Must be a self-starter, able to work independently and highly motivated.

Employee Type:

Permanent

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