New Business Associate in Digital Ads (Vietnamese speaker willing to relocate to Kuala Lumpur)

TDCX; Johor; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join an award-winning BPO company that empowers you to achieve more! This role offers you the chance to engage with clients, assess their needs, and provide innovative marketing solutions. With a strong focus on personal and professional growth, you'll be part of a diverse team in a positive culture that celebrates success. Enjoy attractive remuneration, comprehensive benefits, and flexible working arrangements. If you're passionate about sales and eager to make a difference in the digital marketing space, this is the perfect opportunity for you!

Benefits

Attractive remuneration

Comprehensive medical coverage

Flexible working arrangements

Engaging activities

Strong learning and development plans

Recognition programs

Positive work culture

Access to public transport

Qualifications

• Bachelor's Degree in any field is a must.
• 2 years of related working experience preferred but fresh graduates are welcome.

Responsibilities

• Reach prospective advertisers through phone and email.
• Conduct needs assessments to determine customer compatibility.
• Plan and implement business events.

Skills

Sales Skills

Communication Skills

Digital Marketing Knowledge

Customer Service

Creativity

Education

Bachelor's Degree

Job description

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Reach prospective advertisers through phone and email and assess their compatibility to advertise with Digital Marketing Client.
• Conduct a Needs Assessment to determine which team is most appropriate to service the customer.
• Route customer to the appropriate team either by setting a follow-up appointment with a sales rep or routing the opportunity through systems as required.
• Be involved in various types of activities such as planning business events and implementing them.
• Set reasonable and clear expectations that lead to satisfied customers
• Sending out direct mails and following up over the phone until decision makers are reached or maximum numbers of contact attempts have been reached.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Bachelor's Degree in any field.
• Candidate is willing to relocate to Kuala Lumpur, Malaysia.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Successful track record in directly driving business, highly motivated
• Is passionate about sales and has a genuine interest for online marketing
• Creative mindset and good understanding of client’s needs.
• Strong communication skills and a flair for selling creative market solutions
• Excellent verbal and written communication skills in English and the language of supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.