Network Specialist-Cloud/VOIP

AFFIN Group; Cyberjaya; On-site; MYR 70,000 - 120,000; Full time

Job summary

A leading company in Cyberjaya is looking for a Network Manager to oversee IT Network infrastructure management. Responsibilities include supervising LAN and WAN, ensuring security compliance, and providing technical support. Ideal candidates will have extensive experience in telecommunications, relevant certifications, and excellent problem-solving skills.

Qualifications

• 8+ years of Telecom and Networking experience in a technical support environment.
• Strong technical skills with the ability to manage IT networks and troubleshoot issues.
• Possession of relevant certifications like CCNA and CCNP.

Responsibilities

• Manage and supervise Local Area Network (LAN) and Wide Area Networks (WAN).
• Provide 24/7 on-call operational support.
• Conduct network health checks and compliance reviews.

Skills

Ethernet

TCP/IP routing

VOIP

Network packet analysis

Problem analysis and resolution

Communication skills

Analytical skills

Education

Network+ certification

CISSP certification

CCNA certification

CCNP certification

ACIS certification

CTP certification

Tools

Cisco Systems

Fortigate

Palo Alto

Checkpoint

Avaya

Genesys

Cisco Call Manager

F5

Infoblox

Job description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Responsibilities

• Manage and supervise Local Area Network (LAN) and Wide Area Networks (WAN) including management of Load Balancers, multiple firewall platforms and security devices such as IPS, Network Access Controller (NAC), Wireless LAN Controller, TACACS, VPN Concentrator and network services such as DNS & DHCP.
• Manage and supervise telecommunications infrastructure and its related software, such as call management systems, VoIP, video conferencing, voice mail, and other telephony and network applications.
• L2/L3 operations support in resolving defects/errors/failures, performing root cause analysis and executing minor enhancement:
• All services for IT Network infrastructure;
• Wide Area Network (WAN) links for MPLS IP/VPN Services, Data Center (DC) links, Offsite ATM/SST links, BNM NWI, Paynet and KLSE ETP.
• Third Party services such as Card Business NAC and TLE.
• Operational support including non-business hours, providing 24/7 on-call support;
• Maintaining security posture and compliance for IT Network in alignment with regulatory policies and guidelines adopted by the organization:
• Network Health Check;
• Firewall Rules Review & Revalidation;
• Inter-Enterprise Service (IES) Review; and
• Physical and logical access control and review.
• Network infrastructure project management, delivery & implementation.
• Manage work orders (VSR, NSSR/SR) for IT Network and approval request to management.
• Drive program/project schedules and contract deliverables based on scope of works.
  
  

List the acceptable entry level requirements for the job, in terms of:

Qualifications And Experience

• Network+ and/or CISSP/CCNA/CCNP/ACIS/CTP certification.
• 8+ years of Telecom and Networking experience in a technical support environment
  
  

Skills And Knowledge

• Strong understanding of Ethernet, TCP/IP routing, VOIP and Network packet analysis tools;
• Strong technical and analytical skills;
• Familiar with network, security and voice components such as products and technologies from Cisco Systems, Fortigate, Palo Alto, Checkpoint, Avaya, Genesys, Cisco Call Manager, F5 and Infoblox;
• Solid experience in problem analysis and resolution for hardware and software problems;
• Proven ability to function in a self-directed environment;
• Excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success;
• Innovative thinker who is positive, proactive, and readily embraces change;
• Ability to handle business user and IT internal users/towers professionally during all engagement; and
• Strong written and verbal communication skills.