Network Manager

J&T EXPRESS (MALAYSIA ) SDN BHD; Skudai; On-site; MYR 25,000 - 40,000; Full time

Job summary

A leading logistics company in Malaysia is seeking a Business Partner Manager to oversee operations and build strong relationships with partners. The ideal candidate should be proficient in Mandarin, Malay, and English, with a background in courier or logistics. This role offers various benefits including medical coverage, annual leave, and bonuses based on performance.

Benefits

Annual leave

Medical and hospitalisation leave

Statutory deductions (EPF, SOCSO & PCB)

Annual bonus

Personal insurance medical card provided

Qualifications

• Proficient in Mandarin, Malay, and English.
• Candidates with experience in the courier or logistics industry preferred.
• Able to adapt to a fast-paced work environment.

Responsibilities

• Manage Business Partners and maintain cooperative relationships.
• Plan and manage parcel collection and delivery operations.
• Handle customer complaints to improve satisfaction.

Skills

Communication

Problem Solving

Data Analysis

Job description

Job Responsibility

• Responsible for managing Business Partners and establishing and maintaining strong cooperative relationships with them.
• Communicate the latest company information, policies, and notices to Business Partners.
• Plan and manage parcel collection and delivery operations within the assigned area to ensure timely and secure handling.
• Handle customer complaints and issues to improve customer satisfaction.
• Ensure that all operations within the area comply with the company's safety standards.
• Responsible for building and managing the area team to enhance overall team performance.
  
  

Job Requirements

• Language Proficiency: Proficient in Mandarin, Malay, and English.
• Work Experience: Candidates with experience in the courier or logistics industry are preferred.
• Skills Requirements: Strong communication, problem-solving, and data analysis skills; a good team player.
• Others: Able to adapt to a fast-paced work environment and possess strong stress management abilities.
  
  

Job Benefits

• Annual leave
• Medical and hospitalisation leave
• Statutory deductions (EPF, SOCSO & PCB)
• Annual bonus
• Personal insurance medical card provided (upon confirmation of employment only)