Network Engineer

IP Core; Kuala Lumpur; Hybrid; MYR 50,000 - 70,000; Full time

Job summary

A technology solutions provider in Kuala Lumpur is seeking a skilled Network Engineer to provide both remote and onsite technical support, resolve issues, and ensure smooth operations. The ideal candidate will have strong troubleshooting skills, effective communication abilities, and a proactive attitude. A relevant degree and experience in network engineering are required. Apply now to join a dynamic team delivering top-notch network solutions.

Qualifications

• Minimum 1–3 years of experience in network engineering or technical support roles.
• Certifications such as CCNA or CompTIA Network+ is an advantage.
• Willing to travel and possess own transport.

Responsibilities

• Understand customer network/security implementations and requirements.
• Analyze, troubleshoot, and consult on technical issues for customers.
• Document daily tasks and compile reports for sharing.

Skills

Troubleshooting

Effective communication

Proactive attitude

Network technologies knowledge

Analytical skills

Education

Diploma/Degree in Information Technology or related field

Tools

TCP/IP

VPN

Firewalls

Routing and Switching

Job description

About the role

We are seeking a skilled and dedicated Network Engineer to join our team. This position is responsible for providing both remote and onsite technical support, resolving customer-raised tickets, and ensuring smooth network and security operations. The ideal candidate will have strong troubleshooting skills, effective communication abilities, and a proactive attitude in managing technical issues.

Job Responsibilities

• Understand customer network/security implementations and technical requirements.
• Analyze, troubleshoot, and consult on technical issues for customers.
• Implement changes or workarounds to address technical issues.
• Document daily tasks and compile reports for team sharing.
• Serve as the escalation point for major support and troubleshooting to resolve issues.
• Travel to customer premises to perform tasks as required.
• Undertake additional responsibilities as assigned.

Education and Skills Requirements

• Diploma/Degree in Information Technology, Computer Science, or a related field.
• Minimum 1–3 years of experience in network engineering or technical support roles.
• Strong knowledge of networking technologies, TCP/IP, routing, switching, firewalls, and VPN.
• Certifications such as CCNA, CompTIA Network+, or equivalent is an advantage.
• Good analytical, problem-solving, and communication skills.
• Willing to travel and possess own transport.

Apply

Join Our Team! We offer tailored and comprehensive managed internet services, including:

• i) Network Support Services: Design, installation, management, and security of network infrastructure.
• ii) Network Connectivity Services: Intranet and internet connectivity solutions through metro Ethernet and broadband from third-party providers.

Our services are supported 24/7, ensuring seamless data transmission and management. As a one-stop solution provider, we address all network needs efficiently.

Apply now to be part of our innovative team and help deliver exceptional network solutions!