Nature Guide (Environmental Sustainability) Club Med Cherating

Club Med; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading resort company in Malacca is seeking an individual to supervise and animate nature activities. This role involves promoting sustainability topics, developing new activities, and ensuring safety standards during programs. The ideal candidate will demonstrate a commitment to environmental awareness and client satisfaction while working closely with local partners to enhance ecological initiatives.

Qualifications

• Experience in supervising and animating nature activities.
• Knowledge of sustainability practices.
• Ability to work closely with local environmental associations.

Responsibilities

• Supervision and animation of nature activities at the resort.
• Promotion of local sales and nature activities to clients.
• Ensure security during nature activities and maintain quality standards.

Job description

GENERAL MISSIONS

• SUPERVISION AND ANIMATION
• Programation, set up and animation of nature activities and sustainability topics, according to the nature activities definied for the Resort.
• Suggestion and potential developpement of new nature activities (punctual event or recurrent) or adaptation of existing activities. (to raise GM awareness on environement, local cultural strengths of the Resort, …)
• If service providers are contracted to offer nature activities in the Resort: work closely with the providers according to needs.
• Relations follow-up with local environmental associations (on-site project follow-up, discussion exchanges, invitation to the resort when relevant…)
• Regular monitoring on local sustainability topics for up-dates to be sent to BU CSR Coordinator
• Support to the Resort Foundation GO for solidarity actions when relevant
• Active participation to create marketing content on Resort’s sustainability and nature with the Content and Community Coordinator (E-GO)
• Writing and updating SOPs specific to the Resort’s nature activities
• Participation in promoting local sales
• Promotion of nature activities throughout the Resort client’s path
• Ensure an active and visible promotion of nature activities to clients through the Resort communication tools available and in respect to the defined communication plan.
• Be an ambassador of nature activities and sustainability topics, onboard the Resort’s G.Os and G.Es in order to relay the information to the clients.
• HYGIENE AND SAFETY
• Be responsible for security during nature activities
• Maintenance of the nature activities (materials, equipments, facilities, …) to ensure security and quality.
• Respect the village's equipment and heritage
• Respect the resort’s waste management rules (sorting, collection…)
• Limit electricity and water consumption

KPI: SUCCESS INDICATORS

• CLIENT
• Quantitative :
• Participation rate
• Activities frequency
• Qualitative :
• Clients’ satisfaction (direct feedbacks, GMFB, reviewpro, …)
• Activities development/adaptation suggestions
• Recognition as an ambassador of green activities in the Resort