Nature Guide (Environmental Sustainability) Club Med Cherating

Club Med; Kota Kinabalu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury resort company in Kota Kinabalu is seeking a passionate individual to supervise and animate nature activities while promoting sustainability. The role involves developing initiatives that enhance guest awareness of the environment and local culture, ensuring safety during activities, and maintaining high client satisfaction through quality engagement. Ideal candidates will have experience in environmental management and excellent communication skills.

Qualifications

• Experience in managing nature activities and sustainability projects.
• Ability to work with local environmental associations.
• Strong communication and interpersonal skills.

Responsibilities

• Supervise and animate nature activities.
• Develop and adapt activities based on local sustainability topics.
• Maintain safety and hygiene during nature activities.

Job description

GENERAL MISSIONS

• Supervision and Animation
• Program, set up, and animate nature activities and sustainability topics, according to the nature activities defined for the Resort.
• Suggest and potentially develop new nature activities (punctual events or recurrent) or adapt existing activities to raise GM awareness on the environment and local cultural strengths of the Resort.
• If service providers are contracted to offer nature activities in the Resort: work closely with the providers according to needs.
• Follow up relations with local environmental associations (on-site project follow-up, discussion exchanges, invitations to the resort when relevant).
• Conduct regular monitoring on local sustainability topics and send updates to the BU CSR Coordinator.
• Support the Resort Foundation GO for solidarity actions when relevant.
• Actively participate in creating marketing content on the Resort’s sustainability and nature with the Content and Community Coordinator (E-GO).
• Write and update SOPs specific to the Resort’s nature activities.
• Participate in promoting local sales and promote nature activities throughout the Resort client’s path.
• Ensure active and visible promotion of nature activities to clients through the Resort’s communication tools, respecting the communication plan.
• Be an ambassador of nature activities and sustainability topics, onboard the Resort’s G.Os and G.Es to relay information to clients.

HYGIENE AND SAFETY

• Be responsible for security during nature activities.
• Maintain the nature activities’ materials, equipment, and facilities to ensure security and quality.
• Respect the village's equipment and heritage.
• Respect the resort’s waste management rules (sorting, collection).
• Limit electricity and water consumption.

KPI: SUCCESS INDICATORS

CLIENT

• Quantitative:
• Participation rate
• Activities frequency

• Qualitative:
• Clients’ satisfaction (via direct feedback, GMFB, ReviewPro, etc.)
• Activities development/adaptation suggestions
• Recognition as an ambassador of green activities in the Resort