National Contract Logistics Information Systems Specialist

Kuehne + Nagel AS; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

Join a dynamic Contract Logistics team where your technical expertise will contribute to customer and operational excellence. In this role, you will focus on providing professional warehouse and transport management solutions, working closely with various stakeholders. You'll be responsible for configuring systems, managing change requests, and delivering training to superusers. This position offers an exciting opportunity to enhance operational efficiency and support innovative supply chain solutions in a collaborative environment. If you are passionate about logistics and technology, this role is perfect for you.

Qualifications

• Experience in Supply Chain Operations in a service provider environment.
• Strong experience in WMS/TMS systems and system integration.

Responsibilities

• Provide professional responses to warehouse tenders and analyze system solutions.
• Configure WMS and TMS applications to meet customer requirements.

Skills

Warehouse Management Solutions (WMS)

Transport Management Solutions (TMS)

System Integration

Troubleshooting

Presentation Skills

Education

Diploma/Degree in Information Technology

Logistics/Supply Chain Management equivalent

Job description

You will be part of our Contract Logistics team, adding your technical expertise and skills to the delivery of customer and operational excellence.

Your Role

Your primary objective is to provide professional warehouse management solutions (WMS) and/or transport management solutions (TMS). You will do this by working with a variety of internal and external stakeholders while focusing on the following key objectives.

Your Responsibilities

• To provide professional responses to warehouse tenders for core and surrounding systems.
• To understand and analyze our system solutions in order to meet customers’ operational requirements.
• To study and prepare information systems solution design documents to ensure they can be implemented.
• To configure our WMS and TMS and surrounding applications to align customer requirements with our operations.
• To deliver logical mapping for interface and report development.
• To train superusers on configuration techniques and new/existing functionalities.
• To manage change requests including discussion with customers, new requirements review, reconfiguration, testing, training, and go-live support.
• To provide consultation and support on new implementations and existing projects.

Your Skills and Experiences

• Diploma/Degree in Information Technology or Logistics/Supply Chain Management equivalent.
• Experience in Operation Process for Supply Chain in a service provider (internal or external) environment.
• Presentation skills, both in preparation and delivery (as well as for training purposes).
• Strong experience in WMS/TMS System and System Integration (mapping).
• Ability to troubleshoot WMS, TMS, EDI processing, and data quality issues.