MYS CTSM KL- Assistant Vice President - Custody Operations - Asset Servicing (Hybrid)

Citi; Kuala Lumpur; Hybrid; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a high-caliber professional for the role of Assistant Vice President in Custody Operations. This dynamic position involves leading a team in managing Corporate Action events, ensuring compliance, and driving operational excellence. The ideal candidate will possess strong leadership and communication skills, with a focus on risk management and process improvement. Join a global family dedicated to community impact and professional growth, and take the next step in your career with this exciting opportunity.

Benefits

Physical and mental well-being programs

Learning and development resources

Programs to support work-life balance

Qualifications

• 5-8 years of experience in a related role, with people management experience.
• Strong communication and diplomacy skills are essential.

Responsibilities

• Manage reconciliation and processing of positions related to Corporate Action events.
• Liaise with clients for instructions on Corporate Action events.
• Prepare performance metrics and analyze processes for improvements.

Skills

Leadership

Communication Skills

Operational Management

Risk Management

Education

Bachelor’s Degree

Job description

At Citi, we connect millions of people across cities and countries daily through our global network. For over 200 years, we've provided a broad range of financial services to help clients meet their opportunities and challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients with local expertise and scalable solutions, leveraging our unmatched global footprint.

We are seeking a high-caliber professional to join as MYS CTSM KL- Assistant Vice President - Custody Operations - Asset Servicing (Hybrid) (Internal Title: Asset Servicing Manager - C12) based in Kuala Lumpur, Malaysia. We offer resources to support your needs, empower your decisions, and help plan your future, including:

• Physical and mental well-being programs, telehealth, counseling, and more (coverage varies by country)
• Learning and development resources for career growth
• Programs to support work-life balance

In this role, you are expected to:

The Asset Servicing Manager provides leadership and supervisory responsibility, offering operational and service leadership, applying in-depth knowledge, and contributing to development within the area. Strong communication and diplomacy skills are essential. Responsibilities include managing volume, quality, timeliness, planning, and budgets, and motivating and developing the team through professional leadership, including performance evaluation, hiring, disciplinary actions, and task management.

Responsibilities:

1. Manage reconciliation and processing of positions related to Corporate Action events.
2. Handle communications, notifications, and postings for Corporate Action or Proxy events.
3. Identify, summarize, and capture instructions related to Corporate Actions and proxy events.
4. Notify clients of Corporate Action and Proxy events from vendor sources.
5. Liaise with clients for instructions on Corporate Action events.
6. Reconcile and organize transactions related to corporate actions, ensuring effective processing within market standards.
7. Support operational processes for timely and accurate client instruction execution.
8. Coordinate with Depositories, Agents, Trustees, and Issuers for event details and processing requirements.
9. Manage risks associated with client responses, funding, claims, payments, and processing.
10. Prepare performance metrics and analyze processes for improvements.
11. Monitor reporting on corporate actions, accuracy, timeliness, and completeness.
12. Act as escalation point for problem resolution.
13. Assist in system enhancements, provide feedback, and participate in testing.
14. Develop and maintain processing procedures and controls throughout the event lifecycle.
15. Participate in client presentations and provide performance feedback on staff.
16. Assess risks in business decisions, ensure compliance, and uphold ethical standards, escalating issues as needed.

Qualifications and Skills:

• Intermediate to senior experience in a related role, 5-8 years of relevant experience.
• 1-2 years of people management experience.
• Willingness to work on Malaysian public holidays and extended hours if required.
• Bachelor’s degree or equivalent.

Working at Citi offers growth, community impact, and a global family of over 230,000 dedicated people. Take the next step and apply today at https://jobs.citi.com/dei.