MYS CTSM - Custody Operations Asset Servicing Senior Supervisor ( Hybrid)

Citigroup Inc.; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

An established industry player is seeking a Custody Asset Servicing Senior Supervisor to join their dynamic team in Kuala Lumpur. This role offers the chance to lead a small team while managing critical processes related to Corporate Actions. You will have the opportunity to enhance your skills through extensive training and development resources. The company promotes a healthy work-life balance and provides various well-being programs. If you're looking for a role that combines leadership with operational excellence in a supportive environment, this is the perfect opportunity to advance your career and make a meaningful impact.

Benefits

Telehealth options

Paid Parental Leave

Learning and development resources

Work-life balance programs

Qualifications

• 5-6 years of relevant experience in Custody Operations.
• Intermediate MS Office skills and investment instruments knowledge.

Responsibilities

• Manage reconciling and processing positions related to Corporate Action events.
• Supervise a small team and ensure quality of tasks.

Skills

Custody Operations

Team Leadership

MS Office

Investment Instruments Knowledge

Problem Solving

Education

Bachelor’s degree or equivalent experience

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Custody Asset Servicing Senior Supervisor (Hybrid) (Internal Job Title: Custody Asset Servicing Sr Supv – C11) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling, and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Manage reconciling and processing positions related to Corporate Action events.
• Revise communications, notifications, and facilitate postings for Corporate Action or Proxy events.
• Supervise a small team consisting of support staff.
• Delegate and supervise straightforward tasks.
• Recommend personnel actions such as hiring, discipline, performance evaluations, promotion, compensation adjustments, and termination.
• Create and monitor appropriate metrics for the team managed.
• Supervise overall operating efficiency.
• Apply working knowledge of technical and professional principles and concepts and in-depth knowledge of team objectives.
• Supervise the quality and service of self and others; network/navigate within the organization to troubleshoot escalated issues and bring appropriate closure.
• Identify opportunities for implementation process improvements and service or technology enhancements. Identify control deficiencies and implement appropriate procedures.
• Train staff on new procedures or technology enhancements.
• Create, develop, and maintain business relationships.
• Find opportunities to reduce expenses.
• Apply basic understanding of how own area integrates within own subject area.
• Make evaluative judgments to solve problems based on analysis of factual information; resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
• Ensure the quality of tasks provided by self and others on the team are completed.
• Exchange ideas and information in a concise and logical manner with tact and sensitivity to audience diversity.
• May act as backup for manager and perform other duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-6 years relevant experience in Custody Ops.
• Prior work experience in a related job that would provide a basic knowledge of activities, policies, and procedures of the work area.
• Intermediate MS Office skills.
• Demonstrated working knowledge of technical and professional principles and concepts related to the business.
• Knowledge of multiple types of investment instruments including: Equity securities, Fixed Income, and Asset Backed securities.
• Proven success as a team player.
• Bachelor’s degree/University degree or equivalent experience.
• Able to work on Malaysia Public Holiday.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community, and make a real impact.

Take the next step in your career, apply for this role at Citi today.

------------------------------------------------------

Job Family Group: Operations - Transaction Services

------------------------------------------------------

Job Family: Asset Servicing

------------------------------------------------------

Time Type: Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting.