MY - Specialist: Full-Time or Part-Time, Permanent or Temporary

Apple Inc.; Malaysia; On-site; MYR 25,000 - 45,000; Full time

Job summary

Ein renommiertes Unternehmen sucht einen dynamischen Spezialisten, der hervorragenden Kundenservice bietet und die Bedürfnisse der Kunden versteht. In dieser spannenden Rolle sind Sie verantwortlich für die Präsentation von Produkten und Dienstleistungen sowie für die Unterstützung Ihrer Kollegen im Einzelhandel. Sie werden in einem schnelllebigen Umfeld arbeiten und dabei helfen, das Einkaufserlebnis zu verbessern. Wenn Sie neugierig sind und gerne im Team arbeiten, ist diese Gelegenheit ideal für Sie.

Qualifications

• Verfügbarkeit für Schichten, die Nächte, Wochenenden und Feiertage umfassen können.
• Kenntnisse über Apple-Produkte und Dienstleistungen sind von Vorteil.

Responsibilities

• Exzellenten Service für Apple-Kunden bieten, um ihre Bedürfnisse zu verstehen.
• Unterstützung der Kollegen im Geschäft und Wissen über Produkte teilen.

Skills

Kundenservice

Produktkenntnis

Teamarbeit

Kommunikationsfähigkeiten

Lernbereitschaft

Job description

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MY - Specialist: Full-Time or Part-Time, Permanent or Temporary

Malaysia Apple Retail

Add to Favourites MY - Specialist: Full-Time or Part-Time, Permanent or Temporary

Description

Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.Understand and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes.Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services and purchase options, and assist in offering ownership opportunities.Maintain accuracy and follow guidance.Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should have availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

• Demonstrate knowledge of Apple products and services.
• Personalise solutions based on customer needs, and effectively communicate them.
• Work in a fast-paced environment, often supporting multiple customers at the same time.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be curious and open to learning from others and helping each other grow.
• Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
• Be trusted with sensitive or confidential information, keeping with Apple’s core values.

Add to Favourites MY - Specialist: Full-Time or Part-Time, Permanent or Temporary