MY-Ops Specialist

Apple Inc.; Malaysia; On-site; MYR 30,000 - 40,000; Full time

Job summary

Apple Inc. is seeking a team member in Malaysia to handle inventory and customer service tasks in their retail store. The role involves responsibilities like receiving and fulfilling inventory requests while ensuring exceptional customer experience and adhering to Apple's standards and values.

Qualifications

• Available to work flexible schedule nights and weekends.
• Ability to lift and carry products.

Responsibilities

• Complete inventory receiving, counting, returning, and shipping tasks.
• Deliver items from Runner requests to customers.
• Support technology and merchandising priorities.

Skills

Customer focus

Detail-oriented

Organised

Teamwork

Curiosity

Job description

Selection changes the language of the page/content

Description

Complete inventory receiving, counting, returning and shipping tasks in compliance with Retail Inventory processes.Complete product fulfilment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.Use communication and training resources to keep up to date with inventory process changes.Perform demo and restocking tasks to support technology and merchandising priorities.Support the Operations Lead with the implementation and maintenance of Apple preservation standards.Perform other tasks as needed, including but not limited to supporting customer-facing activities.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be able to lift and carry product to various locations within and nearby the store.

Preferred Qualifications

• Focus on the customer experience, with an emphasis on serving both the internal and external customer.
• Be a self-starter who is detail-oriented and organised.
• Prioritise workload and meet deadlines in a fast-paced environment.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple’s core values.
• Be curious and open to learning from others and helping each other grow.