MY-Creative

Apple, Inc.; Selangor; On-site; MYR 30,000 - 52,000; Full time

Job summary

Apple Retail is seeking a Creative to foster engaging learning experiences for customers. You will help set up products, host Today at Apple sessions, and connect customers with the Apple ecosystem.

You’ll inspire participation, demonstrate Apple values, and support inclusive environments in-store and during events. Experience in retail or sales is preferred, with strong local language skills and flexibility to work nights, weekends, and holidays as needed.

Qualifications

• Minimum Qualifications: Must be available to work nights, weekends, and public holidays in the retail store.
• Experience in retail or sales.
• Proficient in the local language, both written and spoken.

Responsibilities

• Deliver engaging Today at Apple sessions to encourage strong customer participation.
• Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.
• Create interactive customer experiences that help others get the most from the Apple ecosystem.
• Drive ownership by recommending solutions that meet customer needs and support device setup.
• Contribute to an inclusive environment by respecting each other’s differences and learning.
• Perform other tasks as needed, including supporting customer-facing activities on or off the sales floor.

Skills

Retail experience

Sales experience

Local language proficiency

Job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.As a Creative, you foster a learning environment for our customers by helping them set up their products and connect their interests to the Apple ecosystem. Through Apple-led sessions and events, you use your knowledge and interpersonal skills to inspire customers to discover, own, and love Apple products.

Description

Deliver engaging Today at Apple sessions to encourage strong customer participation.Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.Create interactive customer experiences that help others get the most from the Appleecosystem.Drive ownership by recommending solutions that meet customer needs.Support customers in setting up their devices.Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Have experience in retail or sales, or related work experience.
• Be proficient in the local language, both written and spoken.

Preferred Qualifications

• Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
• Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
• Understand the benefits of the Apple ecosystem and influence others to see those benefits.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Work in a fast-paced environment and balance multiple priorities at the same time.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

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Hirer responsiveness Salary match Number of applicants

Consumer Electronics Manufacturing More than 10,000 employees

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.