Mortgage Specialist (Puchong)

United Overseas Bank (Malaysia) Bhd; Puchong; On-site; MYR 67,000 - 112,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking a Mortgage Specialist to originate and process mortgage applications, providing expert advice to clients on suitable home loan products and ensuring a seamless journey. You will identify lending opportunities, guide clients through documentation, credit checks, and legal steps, and maintain up-to-date knowledge of products and regulatory requirements.

Join a team focused on customer satisfaction, relationship building with internal and external

Qualifications

• Proven ability to originate and process mortgage applications.
• Strong advisory skills for home loan products.
• Knowledge of regulatory guidelines and policy compliance.

Responsibilities

• Proactively identify and cultivate new mortgage lending opportunities to achieve individual sales targets.
• Conduct in-depth financial needs analysis with prospective clients to recommend mortgage products and solutions.
• Guide clients through the entire mortgage application process, including documentation submission, credit assessment, and legal procedures.
• Maintain comprehensive knowledge of UOB Malaysia's mortgage products, policies, and regulatory requirements.
• Build and maintain strong relationships with internal stakeholders and external partners to facilitate smooth mortgage transactions.
• Address client inquiries and resolve issues promptly and professionally, ensuring high levels of customer satisfaction.
• Monitor market trends and competitor activities to identify opportunities and challenges in the mortgage lending landscape.
• Prepare and submit accurate and timely reports on sales performance and pipeline activities.
• Ensure full compliance with all internal policies, procedures, and external regulatory guidelines.

Skills

Mortgage lending

Sales targets

Client advisory

Regulatory compliance

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Summary:**

The Mortgage Specialist is responsible for originating and processing mortgage applications, providing expert advice to clients on suitable home loan products, and ensuring a seamless and efficient mortgage journey.

Job Responsibilities:**

• Proactively identify and cultivate new mortgage lending opportunities to achieve individual sales targets.
• Conduct in-depth financial needs analysis with prospective clients to recommend appropriate mortgage products and solutions offered by UOB Malaysia.
• Guide clients through the entire mortgage application process, including documentation submission, credit assessment, and legal procedures.
• Maintain comprehensive knowledge of UOB Malaysia's mortgage products, policies, and relevant regulatory requirements.
• Build and maintain strong relationships with internal stakeholders (e.g., credit, legal, operations) and external partners (e.g., real estate agents, developers) to facilitate smooth mortgage transactions.
• Address client inquiries and resolve issues promptly and professionally, ensuring high levels of customer satisfaction.
• Monitor market trends and competitor activities to identify opportunities and challenges in the mortgage lending landscape.
• Prepare and submit accurate and timely reports on sales performance and pipeline activities.
• Ensure full compliance with all internal policies, procedures, and external regulatory guidelines.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

United Overseas Bank ("UOB") was incorporated on 6 August 1935 as the United Chinese Bank. Founded by Datuk Wee Kheng Chiang, the Bank catered mainly to the Fujian community in its early years. The change of name was effected in 1965. Over the past 76 years, UOB has grew from strength to strength. Through a series of acquisitions, it is now a leading bank in Asia. Besides Far Eastern Bank in Singapore, UOB’s major banking subsidiaries in the region are United Overseas Bank (Malaysia), United Overseas Bank (Thai), PT Bank UOB Buana and United Overseas Bank (China). Today, the UOB Group has a network of over 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America.

UOB (Malaysia) offers an extensive range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, general insurance and life assurance.

United Overseas Bank ("UOB") was incorporated on 6 August 1935 as the United Chinese Bank. Founded by Datuk Wee Kheng Chiang, the Bank catered mainly to the Fujian community in its early years. The change of name was effected in 1965. Over the past 76 years, UOB has grown from strength to strength. Through a series of acquisitions, it is now a leading bank in Asia. Besides Far Eastern Bank in Singapore, UOB’s major banking subsidiaries in the region are United Overseas Bank (Malaysia), United Overseas Bank (Thai), PT Bank UOB Buana and United Overseas Bank (China). Today, the UOB Group has a network of over 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America.

UOB (Malaysia) offers an extensive range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, general insurance and life assurance.

What can I earn as a Mortgage Specialist