Mortgage Specialist, Klang Valley

HSBC; Kuala Kubu Bharu; Vor Ort; MYR 60.000 - 120.000; Vollzeit

Zusammenfassung

HSBC International Wealth and Personal Banking in Malaysia is seeking a Mortgage Specialist to grow the mortgage book and cross-sell wealth products. You will deliver excellent customer engagement and align with HSBC values while supporting Premier relationships and sales targets.

Ideal candidates include fresh graduates or professionals with 1–3 years in mortgage products, strong communication skills, and a customer-centric approach.

Qualifikationen

• Strong communication skills and ability to work well in teams
• Mandarin speaking capabilities welcomed
• 1–3 years of experience in mortgage products is preferred
• Fresh graduates are encouraged to apply; training will be provided
• Customer-centric with focus on delivering quality service

Aufgaben

• Grow the Mortgage business and cross-sell wealth products and services
• Partner with Premier Relationship Bankers and Managers in referring potential premier customers
• Deliver individual performance and drive overall sales performance
• Advocate the Personal Banking Proposition and ensure customer centricity
• Deliver high standards of service and best-in-class customer engagement
• Ensure compliance with bank policies and regulatory guidelines

Kenntnisse

Strong communication skills

Teamwork abilities

Customer-centric mindset

Financial planning ability

Ausbildung

SPM or equivalent with 5 credits

Jobbeschreibung

Some Careers Open More Doors Than Others.

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC International Wealth and Personal Banking.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are currently seeking ambitious individuals to join our International Wealth and Personal Banking (IWPB) team in the role of Mortgage Specialist working together with colleagues to display HSBC Values and achieve Vision to become the world’s leading international Bank.

Principal Responsibilities

• Responsible in growing the Mortgage business and cross-sell wealth products and services as determined by the bank
• Partner with Premier Relationship Bankers and Managers in referring potential premier customers
• Responsible in delivering individual performance and driving overall sales performance
• Responsible in advocating the Personal Banking Proposition, leveraging opportunities whilst ensuring customer centricity
• Deliver high standard of service levels as defined by the bank, providing best in class customer engagement and experience
• To ensure compliance with products and sales policies, procedures and guidelines set by the Bank and relevant authorities are adhered and complied to at all times

Qualifications - Internal

• Graduates with minimum 5 credits in SPM and above
• Fresh graduates are encouraged to apply, training will be provided
• 1-3 years of experience in mortgage products within the banking or financial services industry is required
• Strong communication skills and ability to work well in teams. Individuals with Mandarin speaking capabilities are welcomed to apply
• Skilled at financial planning coupled with the ability to identify, analyse, and meet customer’s needs
• Individuals who are customer centric with a strong focus on delivering quality service

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.