Mortgage Specialist

Alliance Bank Malaysia Berhad; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated sales professional to drive client acquisition for secured lending products. This role involves sourcing prospective clients through strategic partnerships and ensuring compliance with financial regulations. The ideal candidate will excel in delivering exceptional customer service and maintaining high standards of professionalism. Join a dynamic team where your contributions will directly impact the growth of the business and enhance client satisfaction. If you're passionate about sales and client relationships, this opportunity is perfect for you.

Qualifications

• Experience in sales prospecting and client sourcing.
• Strong understanding of compliance and financial products.

Responsibilities

• Source clients for secured lending products through business alliances.
• Collaborate with branches to enhance referrals and cross-sales.

Skills

Sales Prospecting

Customer Service

Compliance Knowledge

Market Intelligence

Education

Bachelor's Degree in Business

Job description

Sales Prospecting

• Source prospective clients for secured lending products through business alliances such as lawyers, insurance agents, real estate agents, and other partners-in-sales.
• Collaborate and work alongside branches to improve referrals and cross-sales activities.
• Ensure adherence to responsible selling guidelines and structure proposed solutions that meet clients’ financial needs.
• Ensure the accurate and timely completion of:

1. End-to-end application process
2. Submission of sales and pipeline management reports

Deliver excellent customer service and achieve satisfactory Net Promoter Score.

Stay updated with product information, market changes, and provide market intelligence and customer feedback to management for appropriate actions.

Compliance & Standards

• Ensure self-compliance with Alliance Bank’s policies and procedures, sales compliance, KYC, AMLA guidelines, third-party confidentiality, credit control procedures, audit compliance, and BNM guidelines.
• Project a professional business image at all times through high standards of housekeeping and personal grooming.

Note: Job descriptions are subject to change at the discretion of management.