Mortgage Loan Specialist

OCBC; Subang Jaya; On-site; MYR 66,960 - 111,600; Full time

Benefits offered by this job

Competitive base salary

Holistic, flexible benefits

Professional development opportunities

Equal opportunity

Job summary

OCBC Malaysia invites applications for a Mortgage Loan Specialist role. You will help customers plan and secure home financing, building lasting relationships while delivering value through tailored mortgage solutions.

Fresh graduates are welcome. You will work in a fast-paced environment, coordinating referrals, planning sales visits, and providing after-sales service to sustain customer satisfaction and drive sales targets.

Qualifications

• Degree in any field.
• Fresh graduates are encouraged to apply.
• Self-motivated and results-driven in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Resilient, adaptable to meet sales targets.

Responsibilities

• Managing referrals from alliance partners and referral agents.
• Planning sales visits and presenting mortgage solutions to potential customers.
• Building and expanding your network of referrers, customers, and potential customers.
• Managing your time effectively to meet sales targets and deadlines.
• Providing excellent after-sales service to ensure customer satisfaction.

Skills

Communication skills

Interpersonal skills

Self-motivated

Results-driven

Education

Degree in any field

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. By taking the time to truly understand people, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation, leveraging technology and creativity to become a future‑ready learning organisation, with the aim to be Asia’s leading financial services partner for a sustainable future.

Your Opportunity Starts Here

This is the broad job description of the job profile.

Mortgage Loan Specialist

Why Join

Helping customers achieve their dream of homeownership is a rewarding experience. As a CSL Mortgage Specialist at OCBC, you will have the opportunity to make a meaningful impact on people’s lives while building a successful career. You’ll be part of a team dedicated to excellent customer service and finding the right mortgage solutions for our customers.

How You Succeed

To excel in this role, you need to understand our customers’ needs and desires. You will work closely with them to identify the right mortgage products and services that meet their goals. Building strong relationships and providing exceptional after‑sales service will be key to your success. Staying up‑to‑date with market trends and competitor activity is essential to maximize sales opportunities.

Your Day‑to‑Day Tasks Will Include

• Managing referrals from alliance partners and referral agents.
• Planning sales visits and presenting mortgage solutions to potential customers.
• Building and expanding your network of referrers, customers, and potential customers.
• Managing your time effectively to meet sales targets and deadlines.
• Providing excellent after‑sales service to ensure customer satisfaction.

Who You Are

• Degree in any field.
• Fresh graduates are encouraged to apply.
• Self‑motivated and results‑driven, enjoying a fast‑paced environment.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
• Resilient, adaptable, and able to work under pressure to meet sales targets.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry‑leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.