Moderation Operations Lead, Vendor & Partner Programs

TikTok; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading social media platform is looking for a Moderation Partner Operations Manager in Kuala Lumpur, Malaysia. The ideal candidate will manage vendors' performance in E-commerce moderation, oversee operational processes, and collaborate with various stakeholders. Required qualifications include a BA/BS degree, 4+ years of experience in operations management, advanced Excel skills, and strong problem-solving capabilities. If you thrive in dynamic environments and excel in communication, we'd love to meet you.

Qualifications

• 4+ years experience in Vendor Management / Operations Management.
• Experience in large-scale operations working across or coordinating with multiple domains and business units.
• Ability to think outside the box and resolve issues in partnership with business leaders.

Responsibilities

• Manage vendors' performance and proactively detect potential risks.
• Responsible for the workflow of moderation operations in E-commerce.
• Define the scope of work and provide instructions, timelines, and performance metrics.

Skills

Vendor Management

Operations Management

Problem-solving

Communication

Data Analysis

Education

BA/BS degree or equivalent practical experience

Tools

Excel

Job description

A leading social media platform is looking for a Moderation Partner Operations Manager in Kuala Lumpur, Malaysia. The ideal candidate will manage vendors' performance in E-commerce moderation, oversee operational processes, and collaborate with various stakeholders. Required qualifications include a BA/BS degree, 4+ years of experience in operations management, advanced Excel skills, and strong problem-solving capabilities. If you thrive in dynamic environments and excel in communication, we'd love to meet you.