Mobile Phone Technician

Phonelab Group Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the mobile phone repair industry is seeking candidates for a customer service role in Kuala Lumpur. The ideal candidate will assist with mobile phone repairs, maintain tools, and ensure excellent customer service. Fresh graduates are welcome to apply, and training will be provided, along with various benefits including bonuses, medical leave, and staff discounts.

Benefits

Medical and Hospitalisation Leave

Annual Bonus

Performance Bonus

Staff Discount

Training Provided

Company Trip

Attendance Allowance

Overtime Pay

Qualifications

• Fresh graduates welcome to apply.
• Experience in mobile phone repairs preferred but not essential.
• Discipline, self-motivated, and independent required.

Responsibilities

• Involved in the shop's mobile phone repair operations.
• Attend to customer's inquiries and prepare quotations.
• Ensure repair work follows the company's standard operating procedures.

Skills

Customer service

Mobile phone diagnostics

Soldering and desoldering

Mobile phone software troubleshooting

Ability to communicate in Mandarin

Education

SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Job description

Fewer than 20 applicants. You still have a chance!

• SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
• Having experiences in related field will be an added advantage
• Fresh graduate is welcome to apply
• Able to communicate in Mandarin
• Able to work 6 days a week
• Discipline, self-motivated and independent
• Experience preferred but not essential
• Involved in the shop's mobile phone repair operation
• Attend to customer's inquiries and prepare a quotation and describe repair features and benefits
• Ensure the repair work is strictly following company standard operating procedure.
• Maintained tools and test equipment in working condition.
• Ensure high levels of customer satisfaction through excellent customer service
• Assist in daily operations including sales, inventory, and shop maintenance
• Commission
• EPF / SOCSO / EIS
• Medical Leave
• Public Holiday Incentive
• Annual bonus
• Performance bonus
• Yearly Salary Increment
• Attendance Allowance
• Overtime pay
• Staff Discount
• Training provided

Additional Benefits

• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Training Provided
• Annual Bonus
• Performance Bonus
• Company Trip
• Overtime Pay
• Staff Discount
• Allowance Provided

Mobile phone hardware repair Mobile phone software troubleshooting Soldering and desoldering Mobile phone diagnostics Customer service

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