Middleware Engineer

Accenture; Kuala Lumpur; On-site; MYR 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Middleware Support Specialist to ensure optimal performance and availability of middleware environments. The role involves diagnosing issues, providing technical support, and collaborating with development teams. Candidates should have a Bachelor's degree in Computer Science or IT, along with proven middleware experience. Strong analytical skills and familiarity with technologies like IBM WebSphere and Oracle WebLogic are essential. This position may require on-call availability and collaboration with global teams.

Qualifications

• Proven experience in middleware support or system administration.
• Certifications in middleware technologies are a plus.

Responsibilities

• Monitor middleware environments for optimal performance.
• Diagnose and resolve middleware-related issues.
• Provide technical support to application developers.

Skills

Analytical

Problem Solving

Communication

Interpersonal

Team Coordination

Education

Bachelor’s degree in computer science

Bachelor’s degree in information technology

Tools

IBM WebSphere

Oracle WebLogic

JBOSS

Apache Kafka

Job description

System Monitoring: Monitor middleware environments to ensure optimal performance and availability.

• Issue Resolution: Diagnose and resolve middleware-related issues, including performance bottlenecks, connectivity problems, and integration failures

• Maintenance and Upgrades: Perform regular maintenance, patching and upgrades of middleware systems to ensure they are up-todate and secure.

• Support and Troubleshooting: Provide technical support to application developers and IT teams regarding middleware-related queries and issues.

• Documentation: Maintain accurate documentation of middleware configurations, processes, and issue resolutions.

• Collaboration: Work closely with application development teams and IT support staff to ensure seamless integration and operation of middleware solutions.

• Security Management: Implement and maintain security measures to protect middleware environments and ensure data integrity.

• Continuous Improvement: Identify opportunities to optimize middleware performance and improve support processes.

• Cloud Management: Deploy, manage, and monitor cloud-based infrastructure. Implement and manage cloud security measures to protect data and systems

• Automation: Develop and implement automation scripts and tools to improve system efficiency and reduce manual intervention

• Global Collaboration: Work with global teams to manage and deliver globally managed services. Coordinate with global teams to ensure alignment and consistency in service delivery.

• Any other duties when deemed necessary. Completing projects on various issues when needed

Bachelor’s degree in computer science, information technology, or a related field.

• Proven experience in a middleware support or system administration role.

• Strong understanding of middleware technologies such as IBM WebSphere, Oracle WebLogic, JBOSS, Apache Kafka, or similar.

• Familiarity with cloud-based middleware solutions and integration platforms.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to coordinate and work independently and as part of a team.

• Certifications in middleware technologies or related areas are a plus.

• This role may require on-call availability and working outside regular hours to resolve critical issues or perform scheduled maintenance.

• The position may involve collaboration with remote teams and vendors to ensure effective middleware support and integration