Mid-Level Product Owner – SME Productization

Kegmil; Plentong; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

Kegmil seeks a strategic Product Owner to develop standardized product packages for SME clients in the Electrical & Electronics industry, based in Singapore. The role includes collaboration with clients, designing workflows, and implementing feature prioritization to enhance service delivery and operational efficiency.

Qualifications

• 3–5 years of experience in product ownership, business analysis, or client-facing roles.
• Experience with SaaS platforms, especially in FSM or ERP.
• Understanding of SME business culture in Singapore is a strong plus.

Responsibilities

• Work closely with SME clients to understand operational flows and pain points.
• Design V1 of E&E industry packages: workflows, job templates, checklists.
• Test and validate assumptions across different clients.

Skills

Client communication

Pattern recognition

Analytical abilities

Documentation abilities

Strategic thinking

Job description

About Us

Kegmil is revolutionizing the way mission-critical assets are repaired and maintained – by transforming complex systems of people and processes into streamlined, intelligent operations. Our mission is to empower millions of deskless field service professionals across Asia’s asset-centric industries with superior technology to elevate service excellence, operational insight, and profitable growth. Our cloud-based, mobile-first, and AI-powered platform automates and optimizes every aspect of field service from job scheduling and dispatch to execution and reporting.

Kegmil is trusted by leading organizations across mission-critical sectors – including elevator, fire protection, data center, medical equipment, and aerospace – to build the next-generation digital backbone that unifies FSM, modular ERP, and AI agents into one seamless platform for simpler, smarter, field service.

We are a curious and collaborative team that finds purpose in solving real problems for our customers. We learn and grow together in a high-trust, inclusive culture – where ideas are heard, ownership is encouraged, and customer success is everyone’s priority.

Location: Singapore - relocate or travelling to Singapore to work (hybrid work)

Role

We are seeking a strategically minded Product Owner to pilot the development of standardized product packages for SME clients in key verticals—starting with Electrical & Electronics (E&E). You will be based in Singapore to stay close to client needs while also driving modular, scalable product design.

Responsibilities

• Work closely with SME clients (mainly E&E, HVAC, and Medical Equipment) to understand core operational flows and pain points.
• Design V1 of E&E industry packages: workflows, job templates, checklists, and configuration blueprints.
• Prioritize features with scalability and reuse in mind; avoid one-off customization traps.
• Collaborate with product designers, dev teams, and QA to define scalable implementations.
• Build and maintain documentation and playbooks for rollout, training, and onboarding.
• Test and validate assumptions across different clients in the same industry.
• Track metrics for package adoption and client satisfaction.
  
  

Required Skills

• 3–5 years of experience in product ownership, business analysis, or client-facing implementation roles.
• Experience working with SaaS platforms, especially in FSM, ERP, or B2B operations.
• Excellent client communication and pattern recognition skills.
• Strong analytical and documentation abilities.
• Strategic thinker with execution discipline.
• Understanding of SME business culture in Singapore is a strong plus.