MGR, Mortgage Specialist

UOB; Pahang; On-site; MYR 60,000 - 90,000; Full time

Job summary

United Overseas Bank Malaysia Bhd invites applications for a Mortgage Servicing and Portfolio Retention Sales role within Consumer Banking. The position focuses on new business generation, recommending products and services that meet customers' needs, and managing relationships in the mortgage servicing portfolio.

You will handle mortgage origination interactions with Loan Fulfillment and work within a team that values customer outcomes and compliant processes.

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Sales - Mortgage Servicing is responsible for new business and revenue generation, supporting customers in finding products, solutions, and services that best meet their needs. Sets the direction and policies for sales activities, and manages the execution of these plans. Mortgage Servicing covers activities related to servicing residential mortgage loans, including processing payments, managing investor relations, collecting on delinquent loans, and working through the default process. The Portfolio Retention Sales area is responsible for establishing and maintaining relationships with customers who have outstanding mortgage or home equity loans within the firm's servicing portfolio, and may be at risk for prepayment. Activities include mortgage origination and interaction with Loan Fulfillment areas.

Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.