MGR, Fraud Analyst - PFS

United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 14,000 - 21,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd is seeking a skilled automation professional to drive process improvement and digital transformation. You will identify automation opportunities, develop solutions, and optimize operational processes using RPA, scripting, and workflow tools to boost efficiency, productivity, and control.

You will collaborate with stakeholders, design and maintain automation scripts (Python, VBA, SQL), map processes, and track benefits while ensuring governance and risk

Qualifications

• Identify automation opportunities and design end-to-end automation solutions.
• Collaborate with stakeholders to gather requirements and define improvement initiatives.
• Develop, test, and maintain automation scripts and digital solutions.

Responsibilities

• Review processes to identify inefficiencies and bottlenecks.
• Design, develop, and implement automation solutions using RPA and scripting.
• Collaborate with business units to gather requirements and drive transformation.
• Develop, maintain, and enhance automation scripts and digital tools.
• Conduct process mapping, root-cause analysis, and risk assessments.
• Monitor automation performance and drive continuous improvements.

Skills

RPA development

Process improvement

Stakeholder management

Analytical thinking

Problem solving

Tools

UiPath

Power Automate

Python

SQL

VBA

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Drive process improvement and digital transformation initiatives by identifying automation opportunities, developing solutions, and optimizing operational processes to improve efficiency, productivity, and control effectiveness.

Key Responsibilities

• Review and analyze existing operational processes to identify inefficiencies, bottlenecks, and manual activities.
• Design, develop, and implement automation solutions using RPA, workflow tools, scripting, and other technology platforms.
• Collaborate with business stakeholders to gather requirements and recommend process improvement initiatives.
• Develop, maintain, and enhance automation scripts, applications, and digital solutions.
• Conduct process mapping, root cause analysis, and gap assessments to support transformation initiatives.
• Monitor automation performance and implement continuous improvements to maximize benefits and operational stability.
• Prepare business cases, project plans, documentation, testing, and deployment activities for automation projects.
• Ensure solutions comply with governance, risk, security, and regulatory requirements.
• Provide user support, training, and knowledge transfer for implemented solutions.
• Track and report project progress, benefits realization, and productivity gains.
• Process improvement and business analysis.
• Process automation and RPA development.
• Programming and scripting knowledge (e.g., Python, VBA, SQL, Power Automate, UiPath).
• Project management and stakeholder management.
• Analytical and problem-solving skills.
• Data analysis and reporting.
• Knowledge of operational risk and controls.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.