MGR - AVP, Relationship Manager

uobgroup; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

United Overseas Bank Limited (UOB) in Kuala Lumpur, Malaysia, seeks a Relationship Manager to manage client relationships, provide financial solutions, and cross-sell a range of banking products. You will work closely with clients to understand needs and enhance portfolios.

The role requires strong communication, client service orientation, and the ability to build long-term relationships with customers. Experience in financial services and sales is valued.

Qualifications

• Experience in the Financial Services industry, preferably as a personal banker.
• Sales experience is encouraged.
• High integrity, professionalism and strong customer relationship management.
• Excellent communication, interpersonal skills, and self-motivated.

Responsibilities

• Market and promote banking products to potential clients.
• Manage key relationships and advise on finances for portfolio growth.
• Analyze client needs and match offerings for investment opportunities.
• Cross-sell other banking products and services.

Skills

Relationship management

Sales experience

Communication skills

Interpersonal skills

Job description

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Summary:As a Relationship Manager, you will be responsible for managing relationships with clients to ensure their satisfaction with UOB's products and services. You will work closely with the client to understand their needs and provide solutions to meet those needs. Your role will also involve cross-selling of banking products and services to existing customers. In addition, you will manage customer complaints and resolve issues in a timely manner. This position requires strong communication skills, as well as the ability to build long-term relationships with clients.

Responsibilities

• Responsible for marketing and promoting a wide range of banking products and services, i.e. unit trusts, insurance, treasury investments, cards, deposits and other retail banking products to potential clients with a starting AUM of > 100k to 499k
• Manage key relationships with existing and potential customers and provide sound advice in the effective management of their finances in view of portfolio expansion
• Analyse and match customers' financial requirements with the bank's product offerings to best suit their personal investment needs to grow mutually beneficial banking investment opportunities
• Proactively cross-sell other banking products and services

Qualifications

• Experience in the Financial Services industry, preferably experience as a personal banker
• Candidates with any sales experience are encouraged to apply
• A high degree of integrity and professionalism, and strong customer relationship management skill
• Strong communication and interpersonal skillsDynamic, result driven and self motivated

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer.

UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.