MERCHANDISING MANAGER (E-COMM)

myNews; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the F&B sector is seeking a Business Development professional to manage a portfolio and enhance profitability. The ideal candidate will possess excellent communication skills, a strong background in sales, and a keen understanding of market trends. This role requires an energetic and independent individual capable of driving business improvements and operational excellence across various functions.

Qualifications

• Minimum 1-3 years of experience in sales, business development or partnerships.
• Experience in the F&B industry is a plus.
• Excellent spoken and written communication skills in English and Bahasa Malaysia. Mandarin is an advantage.

Responsibilities

• Manage portfolio assigned and increase profitability/revenue.
• Drive operational excellence working with vendors and operations teams.
• Develop innovations and conduct continuous improvement of the product offering.

Skills

Communication

Interpersonal Skills

Analytical Skills

Problem Solving

Teamwork

Education

Bachelor's Degree or Diploma in Business/Management

Job description

Manage portfolio assigned and increase profitability/revenue

1. Liaise with vendors for funded promo programs, merchant commission schemes, new products/features, etc.
2. Identify bottlenecks and potential issues related to operations and content management processes, and deliver solutions to these issues.
3. Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.
4. Analyze data and develop initiatives to increase revenues/profitability on the portfolio and make decisions that build strong operational performance.
5. Work across functions to tailor specific needs (e.g., customized reporting, marketing support, integrations).
6. Deliver business improvement projects to create value for both the company and vendors.
7. Drive operational excellence by working with vendors and operations teams.
8. Form a team to support and sustain business expansion on this platform.

Operations

1. Develop innovations, plan sales vs. targets, recover sales shortfalls, and implement mitigation plans.
2. Conduct range reviews and undertake continuous improvement of the product offering through the platform.
3. Stay updated on current market trends, customer requirements, and competitor activities to identify market opportunities.
4. Create new item codes for every NPD and maintain necessary master files and system updates for ISF items.
5. Visit stores regularly and perform market research on trends and competitor analysis.
6. Create effective relationships with outlet staff through regular touchpoints.
7. Ensure the CU and myNEWS brand image are upheld through planning and execution.
8. Perform any other ad hoc tasks assigned by superiors or management.

Minimum Qualifications

• Possess a recognized Bachelor's Degree in any field or a Diploma in Business/Management or equivalent.
• Minimum 1-3 years of experience in sales, business development, partnerships, or an equivalent role.
• Experience in the F&B industry is a plus.
• Excellent written and spoken communication skills in both English and Bahasa Malaysia; ability to speak other dialects such as Mandarin is an added advantage.
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs.
• Ability to fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted deals.
• Demonstrated ability to work effectively across internal and external organizations.
• Competitive edge and thrive in a team environment.
• Highly organized with good communication skills.
• Self-starter capable of managing own time and priorities.
• Energetic, enthusiastic, and calm even in a dynamic and fast-paced environment.
• Independent with excellent team-working skills.