Meetings & Events Manager (M/W) Club Med Resort Malaysia or overseas

Club Med; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic individual to coordinate and promote their Meetings and Events space. In this role, you will supervise a team, manage economic results, and ensure high-quality services that enhance customer satisfaction. Your creativity and attention to detail will be crucial in creating memorable experiences for guests. This opportunity offers a vibrant work environment where you can collaborate with various departments and contribute to the success of the resort. If you are passionate about hospitality and enjoy motivating teams, this is the perfect position for you.

Qualifications

• Creative and attentive with techniques for memorable guest experiences.
• Well-organized with strong prioritization and attention to detail.

Responsibilities

• Coordinate and promote the Meetings and Events space within the Resort.
• Supervise a team and manage economic results of the Meetings and Events space.
• Ensure customer satisfaction and optimize local sales related to services.

Skills

Creativity

Attention to detail

Organizational skills

Customer service

Team management

Job description

You are

• Creative and have the techniques required for creating memorable experiences for our guests.
• Attentive, you offer each guest personalised and tailor-made service.
• Well-organised, you manage and prioritise your tasks with an eye for detail.
• Smiling and friendly, you ensure our customers feel welcome.

You will

• Coordinate and promote the "Meetings and Events" space within the Resort.
• Supervise a team of 2 to 10 employees.
• Manage the economic and qualitative results of the Resort's Meetings and Events space.
• Ensure the quality of services, customer satisfaction, and customer loyalty.
• Optimize local sales related to Meetings and Events services.
• Collaborate with other departments of the Resort (kitchen, bar, restaurant, sports, events, etc.).
• Maintain good relations with local authorities in collaboration with Management.
• Unite and motivate your teams around defined objectives and support them in their development.
• Ensure compliance with Club Med hygiene and safety rules as well as the maintenance of the property.

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.