Meetings & Events Manager (M/W) Club Med Resort Malaysia or overseas

Club Med; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic individual to coordinate and enhance the Meetings and Events space at their resort. This role requires creativity and excellent organizational skills to ensure memorable experiences for guests. You will lead a team, manage service quality, and collaborate with various departments to optimize operations. If you are passionate about delivering exceptional customer service and thrive in a vibrant environment, this opportunity is perfect for you. Join a team that values personal growth and creativity while ensuring guest satisfaction in a stunning location.

Qualifications

• Creative and attentive with strong organizational skills.
• Ability to manage and prioritize tasks effectively.

Responsibilities

• Coordinate and promote the Meetings and Events space within the Resort.
• Supervise a team and ensure customer satisfaction and loyalty.
• Collaborate with various departments to optimize services.

Skills

Creativity

Attention to detail

Organizational skills

Customer service

Team management

Job description

You are

• Creative and have the techniques required for creating memorable experiences for our guests.
• Attentive, you offer each guest personalised and tailor-made service.
• Well-organised, you manage and prioritise your tasks with an eye for detail.
• Smiling and friendly, you ensure our customers feel welcome.

You will

• Coordinate and promote the "Meetings and Events" space within the Resort.
• Supervise a team of 2 to 10 employees.
• Manage the economic and qualitative results of the Resort's Meetings and Events space.
• Ensure the quality of services, customer satisfaction, and customer loyalty.
• Optimize local sales related to Meetings and Events services.
• Collaborate with other departments of the Resort (kitchen, bar, restaurant, sports, events, etc.).
• Maintain good relations with local authorities in collaboration with Management.
• Unite and motivate your teams around defined objectives and support them in their development.
• Ensure compliance with Club Med hygiene and safety rules as well as the maintenance of the property.

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.