Medical Sales Application Engineer

Materialise NV; Petaling Jaya; Hybrid; MYR 50,000 - 80,000; Full time

Job summary

A leading high-tech company is seeking a Medical Sales Application Engineer in Petaling Jaya to drive software solutions in medical applications. The ideal candidate will possess a bachelor's in biomedical engineering, coupled with strong communication and analytical skills, to engage customers effectively.

Benefits

Healthy life-work balance

Hybrid working & flexibility

Personal growth and career advancement

Team building activities

Qualifications

• Bachelor's degree in biomedical engineering or biomedical sciences required.
• Interest in medical technology and innovation expected.
• Knowledge in 3D CAD and medical imaging is a plus.

Responsibilities

• Engage in solution-selling to understand customer needs.
• Provide technical support for medical applications.
• Deliver workshops and presentations during prospect visits.

Skills

Analytical Thinking

Communication

Customer Support

Organizational Skills

Education

Bachelor's degree in biomedical engineering or biomedical sciences

Tools

3D CAD

Medical Imaging

Job description

As a Medical Sales Application Engineer, you are passionate about translating the value of our software to specific customer situations. Are you analytical and communicative? Do you have a passion for innovation in 3D printing and software? Do you love to travel? If so, you might be the person we are looking for to join our team!

• Engage in the solution-selling process by understanding the technical needs and wants of customers or prospects, demonstrating the capabilities of the solutions, and providing justifications to showcase how the solution meets their requirements
• Guide customers by providing high-quality technical support and expertise for various medical applications (via email, telephone, live web meetings, or physical visits) while constantly seeking upsell opportunities to expand existing accounts
• Manage software evaluations during trial or testing periods, ensuring customer software licenses run smoothly
• Confidently deliver workshops and presentations in conference settings or during prospect visits
• Actively analyze software functionalities, evaluate performance in comparison with other software in the market, and work closely with product development teams to improve our solutions
• Collaborate with marketing to curate content such as tutorial videos and local promotional material
• Maintain effective data collection and reporting systems, such as complaint handling, to meet regulatory requirements
• Support audit activities, including post-audit responses and documentation
• Provide second-level support and backup for all APAC markets, specifically for areas where the time zone poses challenges for communication with HQ

Your profile

• Bachelor’s degree in biomedical engineering or biomedical sciences
• A natural interest and passion for medical and innovative technologies
• Knowledge, experience, or qualifications in 3D CAD (computer-aided design), medical imaging (radiology/CT/MRI scanners), or anatomy are advantageous
• Results-driven, motivated, and good at following up with internal and external stakeholders
• Strong organizational skills with a pragmatic, hands-on, and flexible approach to work

What we offer

Healthy life-work balance

When creating a better and healthier world, a good place to start is with yourself. That's why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony.

Hybrid working & flexibility

Personal growth and career advancement

Team building

Innovation is key

Location and type of contract

• Petaling Jaya, Malaysia
• Full-time
• Hybrid
• Associatelevel

Share on:

Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.

As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.

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