Medical & Clinical Excellence
- Provide direction to medical practitioners across the organization.
- Ensure delivery of high-quality, ethical, and patient-centered healthcare services.
- Establish, review, and monitor clinical standards, policies, and best practices.
- Promote continuous improvement in clinical quality, patient outcomes, and patient safety.
- Ensure compliance with all applicable healthcare regulations, professional standards, and licensing requirements.
Doctor Management & Development
- Guide, mentor, and manage doctors and specialists across multiple locations.
- Develop and implement performance management frameworks for medical practitioners.
- Coach doctors on professional development, people management capabilities, and career progression.
- Build a culture of accountability, and continuous learning.
- Identify and develop future clinical people managers within the organization.
- Recruitment, onboarding, retention, and engagement initiatives for medical professionals.
Commercial & Business Capabilities
- Partner with senior management to align clinical operations with business goals
- Drive productivity, performance, and sustainable growth across the healthcare network.
- Develop commercial awareness among doctors while maintaining strong clinical standards.
- Coach medical practitioners on patient engagement, service excellence, communication, and customer relationship management.
- Facilitate initiatives aimed at improving patient acquisition, retention, and overall patient experience.
- Study business and operational performance metrics and recommend improvement strategies.
Operational & Strategic Management
- Monitor key clinical and operational performance indicators.
- Identify opportunities to improve efficiency, patient flow, and service delivery.
- Work with operations, HR, marketing, and business development teams to achieve organizational goals.
- Contribute to growth initiatives, business planning, and expansion strategies.
- Drive change management initiatives and facilitate organizational transformation programs.
Stakeholder Management
- Build strong relationships with doctors, specialists, clinic professionals, and senior management.
- Act as an advisor on medical and operational matters.
- Represent the organization in professional and industry engagements where required.
The Successful Applicant
- MBBS, MD, or equivalent recognized medical degree.
- Registered Medical Practitioner.
- Have an Annual Practising Certificate (APC) preferred.
- Postgraduate qualifications in Healthcare Management, Business Administration (MBA), or related fields will be advantageous.
- Minimum 10 years of clinical practice experience with at least 4 to 5 years of experience managing doctors and/or specialists.
- Proven experience within a multi-site healthcare, clinic chain, medical group, managed care, or healthcare services environment.
- Demonstrated success in developing doctor performance, engagement, and capability development.
- Experience balancing clinical excellence with operational and commercial goals
What's on Offer
- Salary up to MYR 360,000 per annum
- Good opportunity to influence, develop and mentor large network of doctors
- Be the key member of management team, contributing to business growth
This role allows you to build and develop a network of doctors, influence organisational strategy, drive business performance and leaving a lasting legacy through the progessionals you develop.