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A leading healthcare management provider seeks a Medical Claims Executive to manage claims processes and member inquiries. The ideal candidate should possess the necessary medical qualifications, insurance background, and strong communication skills. This role offers opportunities for career growth and various employee benefits, including flexible working hours.
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Timely follow-up and follow-up on pending cases for proper closure.
Assist members with risk selection issues.
Handle Letter of Acceptance, redeclaration, and all medical inquiries regarding medical policies.
Handle inquiries from internal and external parties within the targeted turnaround time.
Provide administrative support such as filing, copying, distribution, scanning, and collating general information.
Process claims documents (scanning, checking, tagging, and data entry).
Generate reports on pending underwriting issues.
Perform any other duties as assigned by the supervisor.
Sign in and update your profile to get insights. Your application will include questions about your expected salary, years of experience as a Medical Claims Executive, and customer service experience.
Established since 1998, MXM International Sdn Bhd (MXM), a member of the Malaysian Direct Distribution Association (MDDA), is a major provider of healthcare management and medical protection, committed to meeting evolving consumer needs.
Part of Kam Holdings conglomerate and associated with PATHLAB, MXM has over 60,000 members across Malaysia, led by Group President and CEO Dato’ Marcus Kam.