Medical Claims Analyst

AIA Shared Services; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the insurance sector seeks a Medical or Life Claims Assessor. Your role will involve processing diverse claims and ensuring data quality while working shift hours in a dynamic environment. We welcome both experienced professionals and fresh graduates eager to learn in an employee-centric culture focused on career growth.

Benefits

Extensive Medical and Hospitalization Coverage

Additional Employer EPF Contribution

Dental and Optical Benefits

Professional Membership Sponsorship

Hybrid Working Arrangements

Employee Share Purchase Plan

Qualifications

• Experienced Medical or Life Claims Assessor.
• Fresh graduates and Lab Technicians are welcomed to apply, though this is a medical claims position.
• Ability to read and write in Mandarin is a must.

Responsibilities

• Process Life/Accident and Health claims requests.
• Evaluate and capture data for claim processes.
• Maintain quality and productivity benchmarks.

Skills

Fluent in spoken English

Fluent in Mandarin

Customer orientated

Self-motivated

Job description

Add expected salary to your profile for insights

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

Job Responsibilities:

Process all Life / Accident and Health (A&H) / Major Claims / Corporate Solutions (CS) / Pre-Approval (PA) claims requests received as per stipulated requirements.

Evaluate and capture all data for claim processes, prepare medical questionnaire and to review all status and ensure efficient adjustment in claim system.

Ensure meeting individual quality, turnaround time and productivity benchmark.

Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.

Prepares regular reporting to management on metrics relating to business, operations, risk, compliance, workforce, etc. or statutory authorities on regulatory metrics.

Develop procedures for reporting, extract, collate and populate data to reporting template.

Validate data accuracy and liaise with relevant parties to rectify data quality.

Job Requirements:

Experienced Medical or Life Claims Assessor.

Fresh graduates and Lab Technicians are welcomed to apply, however, this is a medical claims processing position and not a Laboratory position.

Fluent in spoken English & Mandarin. Ability to read and write in Mandarin is a must to support HK region.

Self-motivated and customer orientated.

Good dedication at work, good demeanor, willing to learn.

Able to adapt desk-bound working environment, working shift including weekend on rotation basis& able to work overtime beyond normal office hour (including weekend & public holiday).

Willing to work in Cyberjaya.

The role is required to follow Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? How would you rate your English language skills? What's your expected monthly basic salary? Which of the following languages are you fluent in? How much notice are you required to give your current employer? How would you rate your Mandarin language skills?

Insurance & Superannuation 101-1,000 employees

AIA Shared Services (AIASS) was established in May 2009 as a subsidiary of AIA Group Limited (known as ‘AIA’), the largest independent publicly listed pan-Asian life insurance group and a market leader in the Asia-Pacific region for life insurance premiums. Since its establishment, AIASS has grown from strength to strength and today consists of a 1600-strong workforce, committed to providing best-in-class services to support the AIA Group’s operations. As an employee-centric organisation, we believe in value creation through career development opportunities for our employees.

AIA Shared Services (AIASS) was established in May 2009 as a subsidiary of AIA Group Limited (known as ‘AIA’), the largest independent publicly listed pan-Asian life insurance group and a market leader in the Asia-Pacific region for life insurance premiums. Since its establishment, AIASS has grown from strength to strength and today consists of a 1600-strong workforce, committed to providing best-in-class services to support the AIA Group’s operations. As an employee-centric organisation, we believe in value creation through career development opportunities for our employees.

Perks and benefits Extensive Medical and Hospitalization Coverage Additional Employer EPF Contribution Dental and Optical Benefits Professional Membership Sponsorship Hybrid Working Arrangements Employee Share Purchase Plan

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