Medical Claims Analyst

Integrated Health Plans Sdn Bhd; Bayan Lepas; On-site; MYR 28,000 - 39,000; Full time

Job summary

Integrated Health Plans Sdn Bhd in Bayan Lepas, Penang is seeking a detail‑oriented Claims Processor to review, assess and adjudicate medical claims in line with client guidelines. You will input data, investigate findings, follow up on cases and handle inquiries from internal and external parties.

Entry‑level applicants are welcome; resilience, teamwork and strong English are valued, with good MS Office skills and IT familiarity to support the claims team.

Qualifications

• Good communication, interpersonal and customer engagement skills.
• Good command of English (written and spoken).
• Proficient in MS Office and have good IT knowledge.
• Initiative, Responsive, Responsible and Disciplined.
• Service-oriented, good team player and able to multi-task.
• Meticulous with keen attention to details.
• Entry level are welcome to apply.
• Claims processing experience/knowledge is an advantage.

Responsibilities

• Review, assess and approve medical claims within service turnaround time.
• Keying in claim information into the system.
• Attend to claims investigation and provide findings/chronological updates.
• Timely follow-up and follow-up on pending cases for proper closure.
• Handle enquiries from internal and external parties within the agreed turnaround time.
• Provide admin support to the claim team.
• Generation of payment report.
• Perform any ad-hoc task/assignment as required.

Skills

Communication

Customer service

Teamwork

Multi-tasking

Attention to detail

Initiative

English proficiency

Tools

MS Office

Job description

Integrated Health Plans Sdn Bhd in Bayan Lepas, Penang is seeking a detail‑oriented Claims Processor to review, assess and adjudicate medical claims in line with client guidelines. You will input data, investigate findings, follow up on cases and handle inquiries from internal and external parties.

Entry‑level applicants are welcome; resilience, teamwork and strong English are valued, with good MS Office skills and IT familiarity to support the claims team.