Medical Account Manager (syringes, needles, catheters)

Becton Dickinson; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a forward-thinking medical technology company dedicated to improving global health. This role offers an exciting opportunity to engage with clients, develop strategic relationships, and contribute to innovative healthcare solutions. You'll be part of a collaborative environment where your insights will shape sales strategies and enhance customer satisfaction. With a focus on holistic solution selling, you'll help drive impactful changes in the healthcare landscape. If you're passionate about making a difference and thrive in a dynamic setting, this position is perfect for you.

Qualifications

• Proven track record in sales, particularly in medical or healthcare sectors.
• Ability to analyze market trends and customer needs.

Responsibilities

• Maintain strategic relationships with customer accounts.
• Provide insights on sales landscape and forecast.
• Conduct product demonstrations and training sessions.

Skills

Solution Selling

Customer Relationship Management

Sales Forecasting

Market Analysis

Account Management

Education

Bachelor's Degree in Business or related field

Experience in Medical Sales

Job description

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BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Area of coverage: (Central and East Malaysia, Sabah) - 30% travel

Maintain Strategic Relationships with Our Customer Accounts

Proactively engage with existing customers to maintain strategic relationships

Anticipate potential service problems and actively work towards addressing them

Consolidate related data on customer satisfaction to drive better solutioning and recommendations

Actively seek to understand the assigned account’s strategic priorities and developing appropriate value-added programs for them with a focus on holistic solution selling (i.e., packaging complementary products across business units as a holistic solution)

Successful attainment of relevant customer specific KPIs (e.g., customer satisfaction rate, account penetration rate & product conversion)

Ongoing Fulfillment and Delivery

Accountable for the regular order-taking, fulfilment, and delivery post-conversion for assigned accounts

Provide valuable insights on development of sales strategies to better meet customer needs prioritizing a shift to holistic solution selling

Successful attainment of account specific KPIs (e.g., improvement in sales margins, successful order fulfillment and deliveries, etc.)

Provide Insights on Sales Landscape and Forecast

Provide valuable insights to sales forecasts as inputs into the overall demand planning and the Sales, Inventory and Operations Planning (SIOP) processes

Analyze sales and industry trends and make appropriate recommendations to the KAM in an effort to ensure long-range planning needs pertaining to one’s area of responsibility are met

Provision of accurate and timely forecast inputs and analysis reports that allows for long-range planning by the leadership team (e.g., KAM, NSL)

Develop and implement marketing strategies to increase sales revenue and customer satisfaction.

Conduct product demonstrations, training sessions, and presentations at hospitals, clinics, and other healthcare facilities.

Provide technical assistance to customers on BD products and services.

Identify new business opportunities and develop proposals for potential clients.

Maintain accurate records of sales activity, customer interactions, and market trends.

Collaborate with cross-functional teams such as marketing, sales operations, and logistics to ensure smooth workflow and timely delivery of products.

Stay updated on industry trends, regulatory changes, and competitor activities.

Ensure compliance with all relevant laws and regulations related to medical devices and sales practices.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, gender, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Medical Account Manager? Do you have experience with solution selling methodologies? Do you have experience with merchandise and range planning? How many years' experience do you have with forecasting for businesses? Do you have experience in a sales role?

Manufacturing, Transport & Logistics 1,001-5,000 employees

BD is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We lead in patient and healthcare worker safety, and technologies that enable medical research and clinical laboratories. Our innovative solutions help advance medical research and genomics, enhance the diagnosis of infectious disease and cancer, improve medication management, promote infection prevention, equip surgical and interventional procedures, optimize respiratory care and support the management of diabetes.

BD partners with organizations around the world to address some of the most challenging global health issues. Our nearly 50,000 associates across 50 countries closely collaborate with customers and partners to help enhance patient outcomes, lower healthcare delivery costs, increase operational efficiencies and expand access to healthcare.

Our state-of-the-art facilities around the globe provide an environment that enables our highly talented and passionate workforce to be the best at their professions. We are always seeking great people to join our company on its journey to greatness.

BD is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We lead in patient and healthcare worker safety, and technologies that enable medical research and clinical laboratories. Our innovative solutions help advance medical research and genomics, enhance the diagnosis of infectious disease and cancer, improve medication management, promote infection prevention, equip surgical and interventional procedures, optimize respiratory care and support the management of diabetes.

BD partners with organizations around the world to address some of the most challenging global health issues. Our nearly 50,000 associates across 50 countries closely collaborate with customers and partners to help enhance patient outcomes, lower healthcare delivery costs, increase operational efficiencies and expand access to healthcare.

Our state-of-the-art facilities around the globe provide an environment that enables our highly talented and passionate workforce to be the best at their professions. We are always seeking great people to join our company on its journey to greatness.

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