Master Scheduler II

009 Plexus Deutschland GmbH; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global design and manufacturing firm in Penang is seeking a professional to coordinate customer expectations with organizational goals. The ideal candidate will have a Bachelor’s degree and 2+ years of experience in production scheduling and inventory management. Responsibilities include creating Master Production Schedules and ensuring customer service excellence. This role involves collaboration and problem-solving within a dynamic environment.

Qualifications

• Minimum of 2 years of related experience or equivalent work experience.
• Self-motivated with ability to work independently and in a team.
• Proficient in written and oral communication.

Responsibilities

• Coordinate customer expectations with organizational objectives.
• Analyze customer demand for inventory management.
• Create and maintain Master Production Schedules.

Skills

Inventory management

Production scheduling

Customer service

Communication skills

Problem-solving skills

Education

Bachelor’s degree

Tools

Google Workspace

Microsoft Word

Microsoft Excel

Job description

Purpose Statement: In this role, the focus is on coordinating customer expectations with organizational objectives by developing schedules that align with both stakeholder requirements and feasibility, ensuring a balance that enhances customer satisfaction while meeting organizational goals.

Key Job Accountabilities:

• In collaborations with Program Management; analyze Customer demand to enable effective inventory management, production scheduling, customer satisfaction and procurement decisions.
• Create and analyze what-if scenarios to simulate the impact to Plexus based on various demand changes and unified plan.
• Create and maintain Master Production Schedules (MPS) and generate Material Requirements Planning (MRP) and proactively mitigate potential disruptions to production efficiency and customer satisfaction.
• Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery.
• Able to resolve challenges through standard policies and procedures with general guidance.

Education/Experience Qualifications:

• Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or equivalent work experience.

Other Qualifications:

• Employee must be self-motivated with the ability to work independently and in a team environment. Employee must possess good written and oral communication, organizational and troubleshooting skills.
• The ability to take a proactive approach, and take ownership for all activities related to the success of the Focus Factory in order to ensure successful operations.
• Employee must work safely at all times and maintain confidentiality of all company and customer information.
• Must have computer experience with Google Workspace or Microsoft Word, Microsoft Excel, and the ability to learn Plexus Data Collection and MRP/ERP systems. General office equipment and materials.

Physical Requirements:

• N/A

Travel Requirements:

• Less than 40%

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Since 1979, Plexus has been partnering with companies to create the products that build a better world. We are a team of over 19,000, providing global Design and Development, Supply Chain Solutions, New Product Introduction, Manufacturing, and Aftermarket Services. Plexus is an industry leader that specializes in serving customers with complex products used in demanding regulatory environments. With a culture built around innovation and customer service, Plexus’ teams create customized end-to-end solutions to assure the realization of the most intricate products.

We help our customers realize their most visionary ideas, and we’re dedicated to doing our work with innovation, integrity and Customer Service Excellence.